Operations Executive

Black Cab; Mumbai; On-site; INR 600,000 - 900,000; Full time

Job summary

Secret Sauce Studios, operating as a BlackCab agency network in Mumbai, seeks an Operations Executive to coordinate daily content creation, client servicing, and financial administration. This role links founders, the team, and external clients through proactive communication and high-quality standards.

The position oversees shoot logistics, social media operations, invoicing, and office management, requiring organization, adaptability, and a proactive mindset.

Qualifications

• Bachelor's degree in Business Administration, Communications, Marketing, or a related field.

Responsibilities

• Manage all photo/video shoot scheduling, coordination, and resource allocation.

Skills

Scheduling tools

Content management tools

Verbal & written communication

Education

Bachelor's degree in Business Administration, Communications, Marketing, or a related field

Tools

Microsoft Office Suite

Google Workspace

Job description

SECRET SAUCE STUDIOS: A BLACKCAB AGENCY NETWORK- Where Artistry Meets Visual Mastery

Dive into a world where every frame is crafted with precision and passion. At Secret Sauce Studios, we specialize in a blend of meticulous styling, evocative photography, and cinematic videography. Our team is dedicated to producing content that not only tells a story but resonates and captivates. Whether it's the delicate details of a dish or the dynamic showcase of a product, our touch is our 'secret sauce' that ensures every project stands out with a flavor of its own. Join us on this visual journey, where imagination comes to life and every shot is a masterpiece in the making.

Job Summary:

The Operations Executive will be the linchpin of our daily operations, ensuring seamless execution across content creation, client servicing, financial administration, and team management. This role requires a highly organized, proactive, and flexible individual capable of managing diverse responsibilities, maintaining high quality standards, and acting as a crucial communication link between the founders, the team, and external clients.

Key Responsibilities:

1. Shoot & Content Logistics

• Manage all photo/video shoot scheduling, coordination, and resource allocation.
• Oversee on-site production management, quality control, and adherence to timelines.
• Handle dynamic schedule adjustments and communicate changes immediately to all crew.
• Develop detailed shoot itineraries and provide clear logistical instructions to the team.

2. Social Media & Creative Operations

• Develop and manage the comprehensive social media content calendar.
• Support content creation by curating visuals and crafting engaging captions.
• Execute optimal posting strategies using scheduling tools for maximum reach.
• Maintain meticulous records for project expenses, billable hours, and client agreements.
• Generate, dispatch, and actively follow up on client invoices for timely payment.
• Coordinate with the Accounts team for effective billing and payment reconciliation.
• Oversee daily office operations, including facilities, supplies, and equipment management.

4. Team & Founder Support

• Serve as the primary liaison for all team requests, inquiries, and grievances.
• Proactively identify and address internal team conflict and foster open communication.
• Manage and communicate effectively via all channels (calls/emails) on behalf of the Founders.
• Ensure seamless communication between associated agency founders (e.g., Secret Sauce and Black Cab).

Qualifications and Skills:

• Bachelor's degree in Business Administration, Communications, Marketing, or a related field.
• Proven experience in an operations, executive assistant, or coordination role, preferably within a creative agency or fast-paced environment.
• Exceptional organizational skills and a meticulous attention to detail.
• High proficiency with scheduling and content management tools.
• Strong verbal and written communication skills for client and team interaction.
• Demonstrated ability to be highly flexible and manage dynamic, fast-changing schedules.
• Proficiency in Microsoft Office Suite or Google Workspace, particularly spreadsheets and presentations.
• A proactive and problem-solving mindset with a commitment to maintaining high service standards.