Operations Executive

Instaspaces; India; Remote; INR 3,00,000 - 5,00,000; Full time

Job summary

A leading documentation services provider in India is looking for a candidate to manage client communication and documentation processes. Responsibilities include utilizing CRM software, resolving client queries, and collaborating with internal departments to ensure efficiency. Strong proficiency in English and skills in Google Sheets and email management are required. This role offers a unique opportunity to enhance your communication and organizational skills.

Responsibilities

• Managing documentation and serving as the primary point of communication between clients and vendors.
• Utilizing CRM software to automate workflows and manage client interactions.
• Addressing and resolving client queries promptly via calls and emails.
• Providing regular status updates to clients via email.
• Collaborating with internal departments to ensure timely and efficient service delivery.

Skills

Google Sheets

English Proficiency (Written)

English Proficiency (Spoken)

Email Management

Effective Communication

Job description

Responsibilities

• Managing documentation and serving as the primary point of communication between clients and vendors to ensure a smooth and efficient documentation process
• Utilize CRM software to automate workflows, manage client interactions, and maintain an up-to-date database of the booking process
• Address and resolve client queries promptly via calls and emails, ensuring seamless support throughout the entire documentation process
• Provide regular status updates to clients via email, enabling them to track progress effectively
• Collaborate with internal departments to ensure timely and efficient service delivery

Requirements

• Google Sheets
• English Proficiency (Written)
• English Proficiency (Spoken)
• Email Management
• Effective Communication