Operations Director for WM Americas - Payments & Margin Lending

UBS; Mumbai; On-site; INR 9,00,000 - 12,00,000; Full time

Job summary

A global financial services company is seeking an experienced operations leader in Mumbai. The role demands exemplary management of large teams and complex processes, ensuring adherence to regulatory requirements. A minimum of 8 years' experience in financial services operations is required, along with a bachelor's degree. Strong analytical, communication, and stakeholder management skills are essential. The company promotes inclusion and offers flexible working options.

Benefits

Opportunities to grow

Flexible working options

Supportive team environment

Qualifications

• Minimum 8 years of experience in financial services operations, with at least 2 years in a management role.
• Demonstrated experience managing large teams and complex operational processes.
• Strong knowledge of regulations including FRB Rule 220, and FINRA Rule 4210.

Responsibilities

• Drive excellence in operations as a role model for the organization’s principles.
• Ensure adherence to legal, regulatory, and internal policies.
• Manage various operations departments effectively.

Skills

Client Cash Management & Disbursements

Risk management

Strong analytical skills

Stakeholder management

Strong communication skills

Change management

Education

Bachelor’s degree

Advanced degree or relevant professional certification

Job description

Your role

Are you an experienced operations leader ready to drive excellence in a dynamic, global environment?

• Be a role model for the organization’s principles and behaviors; inspire others to do the same.
• Execute the processes and controls you are responsible for in a timely, accurate and complete manner.
• Ensure adherence to all legal, regulatory, and statutory requirements, as well as internal policies and contractual obligations.

Your team

You’ll be working in the Wealth Management Americas team in Mumbai or Pune. As a member of this team, you will be managing one or more of the following departments (but not all):

• Your expertise: Client Cash Management & Disbursements

Our teams work closely with colleagues regionally and across the globe to ensure the highest standards of supervision, service, and operational risk management.

Your expertise

• Demonstrated experience managing large teams and complex operational processes.
• Knowledge of FRB Rule 220, REGT, FINRA Rule 4210, Reg U and Reg W
• Ability to work well under pressure and multitask.
• Understanding of conditions that create erroneous violations/calls and ability to propose solutions for resolution.
• Strategic thinker with strong analytical skills with the ability to collect, organize, analyze and disseminate information with attention to detail and accuracy.
• Strong communication skills for remediating branch escalations.
• Strong knowledge of one or more of the previously mentioned Operations departments.
• Understanding of risk management and regulatory requirements in financial services.
• Excellent communication, stakeholder management, and problem-solving skills.
• Proven ability to drive process improvements and manage change in a fast-paced environment.
• Bachelor’s degree required; advanced degree or relevant professional certification preferred.
• Minimum 8 years of experience in financial services operations, with at least 2 years in a management role.

About us

UBS is the world’s largest and the only truly global wealth manager. We operate through four business divisions: Global Wealth Management, Personal & Corporate Banking, Asset Management and the Investment Bank. Our global reach and the breadth of our expertise set us apart from our competitors.

We have a presence in all major financial centers in more than 50 countries.

Join us

At UBS, we know that it’s our people, with their diverse skills, experiences and backgrounds, who drive our ongoing success. We’re dedicated to our craft and passionate about putting our people first, with new challenges, a supportive team, opportunities to grow and flexible working options when possible. Our inclusive culture brings out the best in our employees, wherever they are on their career journey. We also recognize that great work is never done alone. That’s why collaboration is at the heart of everything we do. Because together, we’re more than ourselves.

We’re committed to disability inclusion and if you need reasonable accommodation/adjustments throughout our recruitment process, you can always contact us.

Contact Details

UBS Business Solutions SA
UBS Recruiting

Disclaimer / Policy statements

UBS is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.