Operations Coordinator - Projects (CSR)

Anika Industries; New Delhi; On-site; INR 350,000 - 550,000; Full time

Job summary

Abhinandan Ventures is hiring an Operations Coordinator for CSR projects based at Lower Parel with field locations across sites. You will manage field operations, coordinate logistics, and support project implementation to ensure on-time delivery of activities.

The role requires 0–2 years in operations or project coordination, a relevant degree, and willingness to travel. You will work with CSR teams, vendors, and ground staff to maintain quality and compliance.

Qualifications

• Bachelor's or master's degree in social work, operations management, or related field.
• 0–2 years in operations, project coordination, or field roles.
• Willingness to travel frequently and work in field locations.

Responsibilities

• Coordinate day-to-day operational activities at project sites.
• Support field operations for CSR projects and ensure timely execution.
• Maintain operational records and prepare monthly/quarterly reports.
• Serve as liaison between central teams and field locations.

Skills

Organizational skills

Communication skills

Travel readiness

Education

Bachelors in Social Work

Masters in Social Work

Bachelors in Operations Management / Business Administration

Job description

Job Description: Operations Coordinator - Projects

Abhinandan Ventures, an Abhinandan Lodha Enterprise, is a strong collective of new-age businesses. It backs highly ambitious ideas and turns them into category-disrupting businesses built to stand the test of time.

At Abhinandan Ventures, we believe in giving back through Corporate Social Responsibility (CSR). Our commitment to CSR drives us to make a meaningful impact in communities.

Sheetal L Foundation is the CSR arm of Abhinandan Ventures.

Sheetal L Foundation aspires to be renowned and highly regarded for its commitment to fostering advancements in health and education. The foundation aims to make a lasting impact on society and reach out to the maximum number of beneficiaries in a more meaningful manner.

Position Details

Position:Operations Coordinator Projects (CSR)Department:Corporate Social Responsibility (Operations)Location:Lower Parel -HO & Field locations with travel to project sitesReports to:Associate Manager-CSRPosition Overview

The Operations Coordinator - Projects (CSR) will be responsible for the operational aspects of project implementation, ensuring smooth execution of ground-level activities across various CSR initiatives. This role focuses on logistics coordination, field operations management, and maintaining operational efficiency throughout the project lifecycle.

Key Responsibilities

Field Operations Management

• Coordinate day-to-day operational activities at project sites
• Manage coordination for mobile medical units project , and eye care project among other projects.

Project Implementation Support

• Support project teams in executing planned activities according to approved timelines
• Coordinate with local vendors, suppliers, and service providers
• Ensure quality standards are maintained across all operational activities.

Documentation & Process Management

• Maintain comprehensive operational records and project documentation
• Compile operational reports shared by ground team, monitor daily activity logs, and share progress updates on Monthly, Quarterly and Yearly Basis.
• Implement standardized operational procedures and quality control measures
• Support data collection activities for monitoring and evaluation purposes

Coordination & Communication

• Serve as primary operational liaison between central teams and field locations
• Coordinate with implementing partners and ground teams for seamless execution
• Facilitate communication between various stakeholders during project implementation
• Ensure timely resolution of operational challenges and bottlenecks

Quality Assurance

• Conduct periodic site visits to ensure operational standards are maintained
• Identify operational inefficiencies and recommend process improvements
• Ensure compliance with organizational policies and procedures

Employee Engagement CSR Coordinator Responsibilities:

1. Develop and Implement CSR Engagement Programs: Design and execute employee engagement initiatives aligned with the companys CSR goals, such as volunteering campaigns, donation drives, or community outreach programs.
2. Promote Participation and Awareness: Work with internal communication team to raise awareness about CSR activities and encourage cross-functional employee participation through internal mailers and whatsapp communication.
3. Coordinate Volunteer Opportunities: Identify and manage partnerships with NGOs and community organizations, and coordinate logistics for employee volunteering activities, including scheduling.
4. Measure Engagement Impact: Track employee participation rates, feedback, and impact metrics to evaluate the success of CSR programs, and prepare regular reports for internal and external stakeholders.
5. Act as a CSR Ambassador: Serve as the go-to person for CSR-related inquiries from employees, and foster a culture of social responsibility and inclusion within the organization.
6. Collaborate Across Departments: Work closely with HR, Admin and Communications teams to align employee engagement activities with company culture and to ensure the activities are executed smoothly.

Required Qualifications

• Bachelors in Social Work, Masters in Social Work ,Bachelor's degree in Operations Management, Business Administration, or related field
• 0-2 years of experience in operations, project coordination, or field implementation roles
• Strong organizational and multitasking abilities with attention to detail
• Excellent communication skills and ability to work with diverse teams
• Willingness to travel frequently and work on field.

Preferred Skills

• Experience in social sector operations or development project implementation
• Proficiency in project management tools and documentation systems
• Basic understanding of health, education, or community development operations
• Local language skills for effective ground-level coordination (Hindi, Marathi & English)

Core Competencies

• Commitment to social impact and community development
• Strong problem-solving and analytical thinking abilities
• Adaptability to work in diverse cultural and geographical contexts
• Collaborative approach with ability to work in cross-functional teams
• Results-oriented mindset with focus on achieving measurable outcomes