Operations Assistant

Crew Kraftorz LLP; Bengaluru; On-site; INR 350,000 - 500,000; Full time

Job summary

Crew Kraftorz LLP in Bengaluru is seeking an organized Operations Assistant to support daily operations, streamline admin tasks, and uphold a positive team culture across global teams. The role starts early at 6:30 AM IST and suits someone comfortable in a fast-paced creative or digital agency environment.

Responsibilities include managing agency platforms (Google Workspace, Asana, Teamwork, Slack, Zoho), coordinating calendars, handling finance-related admin tasks in Xero/Zoho, and acting as

Qualifications

• Prior experience working in a creative, digital, or marketing agency environment (mandatory).
• Excellent written and verbal communication skills in English, with the ability to liaise with international stakeholders.
• Exceptional organizational skills with the ability to manage multiple priorities efficiently.
• Willingness and ability to consistently work the early shift starting at 6:30 AM IST.

Responsibilities

• Own and manage agency platforms and tools including Google Workspace, Asana, Teamwork, Slack, Zoho, and other operational systems.
• Maintain user access, permissions, and ensure consistent tool adoption across teams and locations.
• Act as the primary office administrator, ensuring smooth day-to-day operations of the Bangalore office.
• Serve as a cultural ambassador by organizing team events, celebrations, and engagement activities.
• Foster a collaborative, friendly, and professional work environment.
• Provide administrative support to global leadership teams, enabling them to focus on client delivery and growth initiatives.
• Handle finance-related administrative tasks such as expense reconciliation, invoice coordination, and data entry using tools like Xero and Zoho.
• Maintain and manage agency-wide calendars, tracking leaves, public holidays, and team availability.
• Support accurate resource planning and scheduling across global delivery teams.

Skills

Communication skills

Organizational skills

Time management

English proficiency

Team coordination

Tools

Asana

Teamwork

Google Workspace

Xero

Zoho

Job description

We are looking for a highly organized and proactive Operations Assistant to play a key role in setting up and supporting the daily operations of the Bangalore office. This position is critical in ensuring operational efficiency, smooth communication, and a positive team culture across global teams.

This is an early-shift role, starting at 6:30 AM IST, to align with international stakeholders. The role is ideal for someone who thrives in fast-paced creative or digital agency environments and enjoys being at the center of operations.

Requirements

Shift: Early Shift (6:30 AM IST Start)

Employment Type: Full-Time

Required Skills & Experience

Prior experience working in a creative, digital, or marketing agency environment (mandatory).

Strong proficiency with project management and administrative tools such as Asana, Teamwork, Google Workspace, Xero, and Zoho.

Excellent written and verbal communication skills in English, with the ability to liaise with international stakeholders.

Exceptional organizational skills with the ability to manage multiple priorities efficiently.

Willingness and ability to consistently work the early shift starting at 6:30 AM IST.

Operations & Platform Management

Own and manage agency platforms and tools including Google Workspace, Asana, Teamwork, Slack, Zoho, and other operational systems.

Maintain user access, permissions, and ensure consistent tool adoption across teams and locations.

Office & Team Administration

Act as the primary office administrator, ensuring smooth day-to-day operations of the Bangalore office.

Serve as a cultural ambassador by organizing team events, celebrations, and engagement activities.

Foster a collaborative, friendly, and professional work environment.

Provide administrative support to global leadership teams, enabling them to focus on client delivery and growth initiatives.

Finance & Administrative Support

Handle finance-related administrative tasks such as expense reconciliation, invoice coordination, and data entry using tools like Xero and Zoho.

Agency Resourcing & Planning

Maintain and manage agency-wide calendars, tracking leaves, public holidays, and team availability.

Support accurate resource planning and scheduling across global delivery teams.

About the Company

Our client is a fast-growing creative and digital services organization with a global presence. As part of their expansion strategy, they are establishing a central in-house agency hub in Bangalore to support international leadership and client teams. The organization values operational excellence, strong culture, and seamless collaboration across geographies, offering an energetic and people-centric work environment.