Operations Analyst Payment

1203 Barclays Global Serv. Cent; Pune District; On-site; INR 600,000 - 1,200,000; Full time

Job summary

1203 Barclays Global Serv. Cent in Pune is seeking an Operations Analyst to manage day-to-day payment operations, SWIFT messaging, and risk controls. You will develop and implement operational procedures and support improvements across banking operations.

The role requires strong analytical skills, experience with international payments, and the ability to work night shifts in a fast-paced environment. You will interact with senior stakeholders and ensure compliance with regulatory requirements.

Qualifications

• Strong knowledge of SWIFT messaging standards and payments processing.
• Experience with ISO 20022 XML messages including PACS/CAMT formats.
• Excellent analytical, problem-solving, and attention-to-detail skills.
• Ability to work night shifts in a high-volume environment.

Responsibilities

• Process domestic and international payment transactions with accuracy and compliance.
• Manage SWIFT messaging activities and investigate payment-related queries.
• Support risk management and process improvements within Barclays operations.
• Collaborate with teams to ensure adherence to SLAs and regulatory requirements.

Skills

SWIFT messaging

Payments processing

Risk & controls

Analytical skills

Attention to detail

Tools

ISO 20022 XML

Job description

Job Description Purpose of the role

To support business areas with day-to-day processing, reviewing, reporting, trading and issue resolution. Accountabilities Support various business areas with day-to-day initiatives including processing, reviewing, reporting, trading, and issue resolution. Collaboration with teams across the bank to align and integrate operational processes. Identification of areas for improvement and providing recommendations in operational processes. Development and implementation of operational procedures and controls to mitigate risks and maintain operational efficiency. Development of reports and presentations on operational performance and communicate findings to internal senior stakeholders. Identification of industry trends and developments to implement best practice in banking operations. Participation in projects and initiatives to improve operational efficiency and effectiveness.

Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Step into the role of Operations Analyst Payment at Barclays

where you'll play a pivotal role in shaping the future. In this pivotal role you will manage operations within a business area and maintain processes, risk management initiatives, and compliance with relevant regulators. You will take ownership of your work, ensuring it aligns with the relevant rules & regulations, and codes of conduct. You will focus on for processing international payment transactions accurately and efficiently while ensuring compliance with global banking regulations, operational procedures, and service level agreements. The incumbent will manage SWIFT and payment messaging activities, support payment investigations, and contribute to process improvements in a fast-paced, shift-based environment within Barclays. You may be assessed on key critical skills relevant for success in role such as: Process domestic and international payment transactions with speed, accuracy, and in accordance with approved procedures and regulatory requirements. Handle and validate SWIFT messages including MT103, MT202, MT199/299, MT192/292, as well as XML payment messages such as PACS.008 and PACS.009. Monitor and adhere to currency cut-off timings, service level agreements (SLAs), and quality control standards. Investigate and resolve payment-related queries using SWIFT, CHIPS, FED, and CAMT message formats (Camt056, Camt110, Camt111, etc.). Identify process improvement opportunities and actively contribute ideas to enhance operational efficiency and client experience. Desirable skills set: Strong knowledge of SWIFT messaging standards, payment processing, and correspondent banking operations. Detailed understanding of SWIFT fields/tags, CHIPS, FED payments, IBAN structures, and international payment regulations. Experience with ISO 20022 XML messages including PACS and CAMT formats. Excellent analytical, problem-solving, and attention-to-detail skills. Ability to work effectively in night shifts and manage high-volume transaction processing environments. You may be assessed on key essential skills relevant for success in role, as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills. This role is based out of Pune. Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.