Operations Analyst - Passive Invoice Management (NCT)

Deutsche Bank; Pune City; On-site; INR 4,50,000 - 6,75,000; Full time

Job summary

A leading global bank is seeking an Operations Analyst in Pune to support the EMEA ETF business. The successful candidate will manage invoice processes, handle escalations, and work closely with both internal and external stakeholders. The role requires a bachelor's degree, analytical skills, and proficiency in English. Join a dynamic team and contribute significantly to the Global Operating Platform.

Qualifications

• Basic understanding of asset management operations and financial products.
• Full professional proficiency in English is required.

Responsibilities

• Support accurate processing of run the bank tasks regarding invoice management.
• Manage escalations in cooperation with Procurement and Finance.
• Support operational stability with stakeholders.

Skills

Analytical skills

Communication skills

Team player

Self-driven attitude

Education

Bachelor's or master's degree in economics or related field

Tools

SAP

MS Office

Job description

Role Description

• The Global Passive Operations function within Technology & Operations was created as a key interface between Operations and our stakeholders across Passive Portfolio Management, Product and Capital Markets and rolls up into the newly founded group Global Operating Platform since August 2022.
• Global Passive Operations acts as a dedicated partner for operational topics including process enhancements and project, issues, and escalation management within the Passive business pillar. Topics covered by the team usually require a strong internal network and a broad knowledge across different operational processes within DWS which helps to perform assessments followed by improvement or implementation of processes, specific technology, or systems.
• The role of Passive Operations is global and involves requests from all Passive business pillars around the world including direct engagement with appointed external business partners and or clients.
• The team will consist of 25 people located in London, Frankfurt, Hong Kong, and Pune. We invite you to grow with us in a dynamic environment, to become an important part of the Global Operating Platform and make decisive contribution to the success of our organisation.
• We are specifically recruiting an individual to support the EMEA ETF business. A prior understanding of Funds, Exchange Traded and/or Securitised Products will therefore be beneficial. Ideally the candidate will also have knowledge within the field of invoice management.

Your key responsibilities

Global Passive Operations essential functions:
The Operations Analyst is responsible for a timely, complete, and accurate processing of tasks such as the following:

• Support of accurate and on-time processing of all run the bank tasks with regards to invoice management
• Escalation management in case of delays in co-operation with Procurement and Finance
• Support to ensure operational stability in close co-operation with internal and external stakeholders.
• Support of process improvement projects and other change the bank initiatives.

A more detailed overview of your tasks:

• Raising of purchase orders upon budget agreement incl. timely follow up with Procurement teams.
• Supporting internal stakeholders in raising contract workspace identifiers
• Validation of received invoices before processing in internal systems.
• Escalation management in case of vendor complaints in close co-operation with Procurement and Finance
• Build and foster relationships with internal stakeholders.

Your skills and experience

• Bachelors or masters degree in economics, or related field, or equivalent experience.
• Basic understanding of asset management operations (trade life cycle), exchange traded funds, involved financial products.
• Good analytical skills and structured approach; able to comprehend new topics quickly and create the right framework for further assessment and implementation.
• Basic experience with SAP, dbBuyer, dwsBuyer of advantage
• Basic skills in using MS Office
• Self-driven attitude, willing to improve the status quo and achieve tangible outcomes.
• Strong and committed team player, ability to connect quickly to build internal network.
• Full professional proficiency in English with excellent communication skills