Operations

Trybotics; Bengaluru; On-site; INR 167,000 - 279,000; Full time

Job summary

Gharpayy, by Surge Ventures, offers an Operations Internship in Bangalore with an immediate start and a duration of four months. Eight openings are available.

Interns will manage lead and chat allocation via the CRM to ensure inquiries are assigned, tracked, and acted upon, while balancing team workloads and ensuring timely follow-ups. Required are English proficiency (spoken and written) and skills in MS-Excel, MS-Office, and MS-Word.

Qualifications

• English proficiency for spoken and written communication.
• Proficiency in MS-Excel, MS-Office, and MS-Word.

Responsibilities

• Assign incoming leads and chats to team members.
• Ensure no lead or chat remains unassigned.
• Balance workloads across the team.
• Monitor follow-ups and response timelines.
• Reassign unattended or inactive leads when required.
• Maintain CRM data accuracy and hygiene.
• Track daily allocation and team productivity.
• Escalate delays, missed follow-ups, or SLA breaches.

Skills

English Proficiency (Spoken)

English Proficiency (Written)

Tools

MS-Excel

MS-Office

MS-Word

Job description

Operations Internship in Bangalore at Gharpayy

Start Date Immediately

Duration 4 Months

Posted On 16 Sep '26

Apply By 20 Jul' 26

DESCRIPTION

Manage lead and chat allocation through the CRM to ensure every inquiry is assigned, tracked, and acted upon. Maintain balanced workloads across the team, prevent lead leakage, and ensure timely follow-ups.

Selected intern's day-to-day responsibilities include:

1. Assign incoming leads and chats to team members.
2. Ensure no lead or chat remains unassigned.
3. Balance workloads across the team.
4. Monitor follow-ups and response timelines.
5. Reassign unattended or inactive leads when required.
6. Maintain CRM data accuracy and hygiene.
7. Track daily allocation and team productivity.
8. Escalate delays, missed follow-ups, or SLA breaches.

Success Metrics:

1. 100% lead assignment rate.
2. Zero unassigned chats or leads.
3. SLA compliance.
4. Balanced team workload.
5. Accurate CRM records.

Skill(s) required

• English Proficiency (Spoken)
• English Proficiency (Written)
• MS-Excel
• MS-Office
• MS-Word

• are available for full time (in-office) internship
• can start the internship between 14th Jul'26 and 18th Aug'26
• are available for duration of 4 months
• have relevant skills and interests
• * Women wanting to start/restart their career can also apply.

Other requirements

1. Zeal of operations, CRM, sales support, or customer support.
2. Strong organizational and coordination skills.
3. Attention to detail and ownership mindset.

Additional information

Stipend Structure:

Number of openings

8

About Gharpayy

Gharpayy, by Surge Ventures, offers safe and healthy rental accommodations for urban millennials, ensuring the highest hygiene standards through stringent cleanliness measures. Designed for a perfect work-play balance, our thoughtfully crafted interiors make every moment enjoyable. Backed by Surge Ventures' expertise, which has successfully executed thousands of digital marketing and growth campaigns to drive leads, calls, transactions, and website traffic, Gharpayy combines comfort with innovation for a seamless living experience.