Operational Manager – Hospital Operations

Progate Technology Pvt. Ltd.; Barabanki; On-site; INR 600,000 - 900,000; Full time

Job summary

A healthcare management organization in Barabanki is seeking an experienced Operational Manager for Hospital Operations. This role involves overseeing day-to-day functions, improving operational efficiency, ensuring compliance with healthcare standards, and leading teams across multiple hospital departments. The ideal candidate will have 3–7 years of experience in the healthcare industry and strong leadership skills. A bachelor's or master's degree in Hospital Administration or Healthcare Management is required, along with proficiency in MS Office and ownership of a bike for operational visits.

Qualifications

• 3–7 years of experience in hospital/healthcare operations is mandatory.
• Must own a bike with a valid license for operational visits.
• Familiarity with digital healthcare transformation projects is preferred.

Responsibilities

• Oversee day-to-day hospital operations including patient services and staff coordination.
• Ensure smooth functioning of OPD, IPD, diagnostics, pharmacy, and support services.
• Monitor operational efficiency, patient satisfaction, and service quality.
• Coordinate with medical teams and handle vendor management.
• Prepare and maintain various operational reports and ensure compliance.

Skills

Leadership

Problem-solving

English communication

MS Office proficiency

Education

Graduate/Postgraduate in Hospital Administration or Healthcare Management

Tools

Hospital Management Software (HMS/ERP)

Job description

Operational Manager – Hospital Operations

Experience: 3–7 years (Hospital/Healthcare Industry)

Shift: Day shift

We are seeking an experienced Operational Manager for Hospital Operations who will be responsible for overseeing day-to-day functions, improving efficiency, ensuring compliance with healthcare standards, and leading teams across multiple hospital departments.

Key Responsibilities

• Oversee day-to-day hospital operations, including patient services, staff coordination, and facility management.
• Ensure smooth functioning of OPD, IPD, diagnostics, pharmacy, and support services.
• Monitor and improve operational efficiency, patient satisfaction, and service quality.
• Coordinate with doctors, nursing staff, paramedical teams, and administration.
• Handle vendor management, medical equipment maintenance, and inventory control.
• Prepare and maintain reports (MIS, patient flow, occupancy, billing, and compliance).
• Ensure adherence to healthcare regulations, NABH/JCI standards, and safety protocols.
• Supervise on-ground activities, audits, and emergency support (bike required for field coordination).
• Train, guide, and evaluate staff to maintain service excellence.
• Support hospital management in strategic planning, budgeting, and process improvement.

Required Skills & Qualifications

• Graduate/Postgraduate in Hospital Administration, Healthcare Management, or related field.
• 3–7 years of experience in hospital/healthcare operations (mandatory).
• Strong leadership, problem-solving, and decision-making skills.
• Excellent English communication skills (verbal and written).
• Proficiency in MS Office (Excel, Word, PowerPoint).
• Must own a bike with valid license for operational visits.
• Familiarity with hospital software (HMS/ERP) preferred.

Preferred Qualifications

• Experience with digital healthcare transformation projects.