Openings For AR Callers

Global Healthcare Billing Partners; Chennai; On-site; INR 300,000 - 420,000; Full time

Job summary

Global Healthcare Billing Partners Pvt. Ltd. is hiring for AR Callers to support US healthcare providers by handling denials, claims status calls, and follow-ups in an on-site Chennai office.

The role requires 1+ year AR calling experience, strong communication, and willingness to work night shifts. You will collaborate with the team to improve productivity and accuracy while maintaining SLA targets. Join a market-leading team in a growing BPO environment offering stable opportunity and

Qualifications

• 1+ year of AR calling experience in US healthcare.
• Experience in denials management and insurer calls.
• Willingness to work night shifts.
• Excellent communication and listening skills.
• Team player with initiative and reliability.
• Proficiency in MS Office suite.

Responsibilities

• Handle denials, correspondence, and call insurers for claim status.
• Email productivity reports to the TL at day end.
• Update follow-up notes in patient accounts.
• Focus on quality and quantity across accounts.
• Set follow-up tickler and manage backlog.
• Handle inbound patient calls in emergencies.
• Review appeals and forward to client.
• Ensure appeal packets are used correctly by AR.
• Generate Insurance Collection summary reports grouped by insurer.
• Create Excel add-in reports to identify secondary payer issues.
• Update the appeal packet periodically.

Skills

AR follow-up

Denials management

US healthcare knowledge

Communication skills

Team work

Night shift

Time management

Tools

MS Word

MS Excel

PowerPoint

Job description

Greetings from Global Healthcare Billing Partners Pvt. Ltd.!!!

Hiring for AR Callers

Experience : 1+ Years of experience in AR Calling

Work Mode : Office

Salary : Best in Market

RESPONSIBILITIES :

• Should have knowledge Denials, Correspondence, & call insurance companies for claim status, resolve the claims and need to work Unpaid claims report.
• E-mailing the productivity report to the TL at the end of the day.
• Update the follow up notes in the patient account
• Mainly focus on the quality/quantity in all accounts worked.
• Set the follow up tickler and forward the calling backlog to the day team.
• Work on the In-bound patient calls in emergency.
• Review the appeals and forward to client.
• Ensure that the appeal packet is utilized by the AR properly.
• Generate Insurance Collection summary report grouping by Insurance and sub-grouping.
• Generate excel add-in report to identify if secondary payer is billed or balance moved to patient.
• Update the appeal packet periodically.

COMPETENCIES / SKILL SET :

• 1-6 Years of experience in accounts receivable follow-up / denial management for US healthcare provider.
• Willingness to work continuously in night shift.
• Team Work
• Willingness to learn
• Perform under pressure
• Excellent communication and listening skills
• Initiative
• Regularity & Punctuality
• Good time management and leave management
• Adaptability and Flexibility
• Ethics
• Good Knowledge of MS Office Word, Excel, and PowerPoint
• Constantly strive to meet the productivity, quality, and attendance SLA.
• Willingness to be a team player and show initiative where needed.