Onboarding & Implementation Manager

Screen Magic Mobile Media; Pune District; On-site; INR 2,800,000 - 4,600,000; Full time

Benefits offered by this job

US shift allowances

Cab facility

Job summary

Screen Magic Mobile Media in Pune, India, invites an Onboarding & Implementation Manager with 8-12 years in customer-facing implementation, professional services, or technical delivery to lead complex SaaS deployments in a US-shift environment.

This role requires 3+ years of people management and deep Salesforce ecosystem understanding; Salesforce certifications preferred. You will oversee project delivery, coordinate cross-functional teams, and ensure successful customer onboarding.

Qualifications

• 8-12 years of experience in customer-facing implementation, professional services, or technical delivery role.

Skills

Customer-facing delivery

People management

SaaS implementations

Salesforce ecosystem knowledge

Job description

Onboarding & Implementation Manager

Shift Timing: US Shift

Required Candidate profile

• 8-12 years of experience in customer-facing implementation, professional services, or technical delivery role
• 3+ years of people management
• Strong understanding of the Salesforce ecosystem (Sales Cloud, Service Cloud, Marketing Cloud); Salesforce certifications preferred
• Proven track record managing complex SaaS implementations

Perks and benefits

• US shift allowances
• Cab facility