Are you passionate about sports and enjoy helping others discover and pursue their favorite sport? If yes, then Decathlon is the right place for you!
Key Responsibilities:
- Deliver a WOW Customer Experience: Greet, smile, and engage with customers to understand their needs.
- Promote sports by engaging customers through sports communities and practice your sport to inspire customers to join sports communities.
- Ensure customer satisfaction by proposing the right products and services, using all channels (in-store, online, App) to satisfy customer needs, and proposing relevant services (buyback, repair, maintenance, personalization).
- Ensure a smooth checkout experience and make yourself available to customers.
2nd Responsibility: Create a WOW store experience
- Ensure the layout is safe, welcoming, seductive, and engaging for customers.
- Know and highlight the best omnichannel offer to customers, both offline and online, and ensure customers can test all solutions.
Requirements:
- A person who loves to work with people and enjoys collective decision-making.
- A passionate sports lover who practices sports.
- Loves to interact, assist, and guide people.
- Keen to learn, adapt, take feedback, and make progress.
- Comfortable using digital tools and apps.
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