Officer

Crédit Agricole Group; Mumbai; On-site; INR 600,000 - 900,000; Full time

Job summary

Crédit Agricole Group in Mumbai seeks an Operations Specialist to manage inward/outward remittances, ODI/FDI processing, and related document verification under FEMA and RBI guidelines.

You will maintain capital account reporting on FIRMS/OID portals, reconcile Nostro accounts, and handle regulatory returns such as DRI, CBWT, and R-Return. The role requires strong Excel skills and cross-department coordination for end-to-end lifecycle management.

Responsibilities

• Process and validate inward/outward foreign remittances, ODI and FDI per FEMA and bank guidelines.
• Ensure compliance with FEMA provisions, RBI guidelines, internal procedures and international trade frameworks (UCPDC, ISBP, URR, URC).
• Maintain knowledge of capital account transactions and report on FIRMS and OID portals.
• Perform Nostro reconciliation and follow up on outstanding items.
• Prepare regulatory returns to RBI, Income Tax and HO (e.g., DRI, CBWT, R-Return, Form 147).
• Manage full account lifecycle including opening, amendments, closure, and custodianship of documents.
• Update customer signatures in SPART as per Board Resolution details.
• Coordinate with internal departments to support day-to-day banking operations.
• Ensure proper documentation, scanning, archiving of processed transactions.
• Process Fixed Deposit transactions and oversee SharePoint usage.
• Manage cheque book issuance and inward/outward clearing processing.
• Execute domestic and cross-border remittances via RTGS/NEFT/IMPS/UPI/NACH/DD/Cashier Cheques.
• Oversee safekeeping of physical cash and TDS payments related to deposits and services.
• Provide comprehensive operational support to the Bank and all business lines.
• Maintain advanced Excel reporting and data analysis for operations.
• Ensure delivery of efficient operational services at all times.
• Exercise delegated authorities per Internal DoP framework and undertake additional duties as assigned.

Tools

Microsoft Excel

Job description

Principal Responsibilities:

• Process and validate Inward/Outward Foreign Remittances, Overseas Direct Investments (ODI), and Foreign Direct Investments (FDI), including document verification, monitoring, and follow-up in accordance with FEMA regulations and Bank guidelines.
• Ensure full compliance with FEMA provisions and applicable statutes, Reserve Bank of India guidelines, internal procedures, Head Office directives, and international trade frameworks including UCPDC, ISBP, URR, and URC.
• Maintain thorough knowledge of capital account transactions (such as purchase/sale of shares) and manage their reporting on the FIRMS and OID portals.
• Perform Nostro account reconciliation and conduct timely follow-ups on outstanding items.
• Prepare and submit regulatory returns to the Reserve Bank of India, Income Tax authorities, and Head Office within stipulated deadlines (e.g., DRI, CBWT, R-Return, Form 147).
• Manage the full account lifecycle - including opening, amendment, and closure - while serving as custodian of original account opening documentation.
• Maintain and update customer signatures in the designated signature management tool (SPART) as per the details provided by the client in their Board Resolution.
• Coordinate and liaise with internal departments to facilitate smooth day-to-day banking operations.
• Ensure proper documentation, filing, scanning, and systematic archiving of all processed transactions.
• Processing of Fixed Deposit transactions.
• Oversee and monitor the SharePoint platform for operational use.
• Manage cheque book issuance and handle inward/outward clearing processing.
• Execute domestic and cross-border remittances via RTGS, NEFT, IMPS, UPI, NACH, Demand Drafts, and Cashier Cheques.
• Oversee the management and safekeeping of physical cash.
• Handle TDS payments on customer deposits, as well as client-related obligations including Custom Duty, Professional Tax, and TDS.
• Provide comprehensive operational support to the Bank, its customers, and all commercial and other business lines.
• Proficient in Microsoft Excel, with the ability to manage and analyze operational data, prepare reports using advanced Excel functions.
• Ensure the delivery of adequate and efficient operational services at all times.

Other Activities:

• Exercise delegated authorities in accordance with the Bank's Internal Delegation of Powers framework.
• Undertake any additional responsibilities assigned by the Manager, Head of Operations and COO.