NTT Data Hiring For Field Tech Analyst at Mumbai

NTT Data; Mumbai City; On-site; INR 6,75,000 - 9,00,000; Full time

Job summary

Join a dynamic team as a Desktop Engineer Level 2, where you'll leverage your technical skills to solve desktop issues and support end-users. This role involves troubleshooting various technical problems, coordinating with support vendors, and performing asset management activities. Ideal for those with strong communication skills and a background in desktop support, this position offers a chance to enhance your career in a collaborative environment. If you are passionate about technology and eager to make a difference in user experience, this opportunity is perfect for you.

Qualifications

• Graduate or Diploma holder with strong technical skills in desktop support.
• Preferably MCP certified with basic networking knowledge.

Responsibilities

• Troubleshoot desktop issues including Windows OS, mail clients, and printers.
• Coordinate with vendors for call closure and asset management activities.

Skills

Communication Skills

Technical Skills

Windows OS

MS Outlook

Blackberry Configuration

Networking Knowledge

MS Office

Asset Management

Education

Graduate/Diploma in any discipline

Tools

Windows OS

MS Outlook

UNIX

Job description

Desktop Engineer - Level 2

Responsibilities:

1. Good communication skills.
2. Graduate/Diploma in any discipline.
3. Good Technical skills in solving desktop issues with Windows OS, Mail client (MS Outlook), Blackberry Configuration, End user network issues, Printer issues, and MS Office issues.
4. Ability to perform asset management activities, IMAC, and hardware break fix.
5. Coordinate with the on-call support provider and other vendors for call closure.
6. Preferably MCP certified.
7. Ability to support Servers with respect to account creation, basic disk and file permission.
8. Perform certain Server OS (Windows & UNIX) operations like basic installation configuration.
9. Basic Networking Knowledge.