NOC Engineer - VoIP

Toku; Chennai; On-site; INR 600,000 - 1,000,000; Full time

Job summary

Toku is seeking a NOC Engineer in Chennai to monitor our voice and CCaaS environment and perform first-level troubleshooting. You will take ownership of incidents, stay composed under pressure, and escalate when necessary to ensure quick resolution.

This hands-on telecom operations role emphasizes operational discipline and proactive learning to improve how incidents are managed and resolved.

Qualifications

• VoIP/SIP fundamentals
• Incident handling and resolution
• Ability to stay composed during incidents

Responsibilities

• Monitor voice and CCaaS environment
• Investigate incidents and perform first-level troubleshooting
• Escalate to appropriate teams when needed

Job description

Job Summary

Our Network Operations Centre (NOC) is Toku s primary line of service assurance. As a NOC Engineer, you will monitor our voice and CCaaS environment, investigate incidents, perform first-level troubleshooting and ensure issues are resolved or escalated quickly to the right teams. This is a hands-on telecom operations role where strong VoIP/SIP fundamentals, structured incident handling and operational discipline are more important than deep engineering expertise. You will thrive in this role if you stay composed during incidents, take ownership of your work and are proactive about learning and improving how things are done.

What you will be doing

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Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.