NOC Engineer

Indovision Services Pvt. Ltd.; Chennai; On-site; INR 600,000 - 900,000; Full time

Job summary

Indovision Services Pvt. Ltd. in Chennai seeks an Aruba networking engineer to monitor, manage, and enhance our global network. You will ensure seamless connectivity and secure access using Aruba technologies and Zero Trust principles.

The role demands 3+ years in network operations, Aruba certifications, and strong problem-solving abilities. Collaboration with multiple IT teams and continuous learning are expected.

Qualifications

• Bachelor's degree in Computer Science, IT, or related field.
• 3+ years of network engineering experience with operations focus.
• Familiarity with network monitoring and analytics tools.
• Aruba certifications (ACCP/ACSP/ACCX) preferred.
• Knowledge of ITIL or similar IT service frameworks.

Responsibilities

• Network monitoring of global performance with 24/7 shift coverage.
• Respond to network incidents with diagnostics and rapid resolution.
• Maintain routers, switches, firewalls, and VPNs; perform updates.
• Document network designs and configurations.
• Generate performance reports for capacity planning.
• Enforce Zero Trust security using ClearPass.
• Collaborate with IT teams for integrated networks.
• Stay updated with new networking technologies.

Skills

Core networking

Routing & switching

Wireless networking

Soft skills

Communication

Education

Bachelor's degree in CS/IT

Tools

Aruba Central

Aruba APs

Aruba Switches

Aruba Gateways/Controllers

ClearPass

UXI

Job description

Job highlights

• Network foundation: Mastery of core networking skills
• including routing
• switching
• and VPN. Strong command of valuable skills such as SD-WAN/SASE and data center networking technologies.
• Qualification: Bachelor's degree in Computer Science, Information Technology, or a related field.
• Certification: Aruba certifications (e.g., ACCP, ACSP, ACCX).

Department

NOC

Shift

Rotational

5 days

Immediate

Good-to-have

Responsible for the stability, performance and security of our worldwide network. You will leverage your deep expertise in Aruba networking technologies to monitor, manage and enhance our network, ensuring seamless connectivity and superior user experience for all Danfoss employees.

Main Responsibilities

Network Monitoring: Ensure 24/7 shift-based monitoring of global network performance and availability, proactively identifying issues and taking end-to-end ownership to drive timely resolution before impacting business operations.

Incident Response: Act as a key responder for network-related incidents, performing diagnostics, troubleshooting, and swift resolution to minimize downtime.

Network Maintenance: Maintain network infrastructure, including routers, switches, firewalls and VPNs. Execute routine network maintenance tasks, including firmware updates, configuration changes, and hardware replacements.

Documentation Management: Maintain network documentation and design references.

Performance Reporting: Generate and analyze network performance reports to identify trends, support capacity planning, and drive continuous improvement initiatives.

Security & Compliance: Implement and maintain network security policies in line with our Zero Trust security model, utilizing tools like ClearPass to ensure secure network access.

Cross-function collaboration: Collaborate with other IT teams to ensure seamless network integration with other systems.

Continues development: Stay up-to-date with the latest networking technologies and trends.

Skills and Qualifications

Core Networking Knowledge

Network foundation: Mastery of core networking skills, including routing, switching, and VPN. Strong command of valuable skills such as SD-WAN/SASE and data center networking technologies.

Routing & Switching: Deep understanding of routing protocols (OSPF, BGP), VLANs, subnetting, and network segmentation.

Wireless Networking: Solid grasp of 802.11 standards (Wi-Fi 6/6E/7), wireless security protocols (WPA3), RF planning, and wireless troubleshooting.

Aruba Product Knowledge (Crucial)

Aruba Central: Proficiency in using Aruba Central for network management, configuration, monitoring, and reporting. This includes understanding its role as the single pane of glass for Aruba ESP.

Aruba Access Points (APs): Expertise in deploying, configuring, and troubleshooting Aruba APs. Knowledge of different AP models and their capabilities.

Aruba Switches: Experience with Aruba switch configuration, including VLANs, QoS, security policies, and stacking.

Aruba Gateways/Controllers: Understanding the role of Aruba Gateways (e.g., for SD-WAN) and/or Mobility Controllers and how they integrate with Aruba Central.

ClearPass Policy Manager (CPPM): In-depth knowledge of ClearPass for network access control (NAC), authentication, authorization, and accounting (AAA). This is critical for Zero Trust security.

Aruba User Experience Insight (UXI): Understanding how to use UXI sensors and the UXI dashboard to proactively monitor and troubleshoot network performance and user experience.

Education & Experience

Bachelor's degree in Computer Science, Information Technology, or a related field.

3 + years of experience in network engineering, with a focus on operations.

Familiarity with network monitoring and analytics tools.

Certificates

Aruba certifications (e.g., ACCP, ACSP, ACCX).

Knowledge of ITIL or other IT service management frameworks.

Soft Skills

Excellent communication and interpersonal skills.

Strong problem-solving and analytical skills.

Certifications

Routing & Switching: Deep understanding of routing protocols (OSPF, BGP), VLANs, subnetting, and network segmentation.

Wireless Networking: Solid grasp of 802.11 standards (Wi-Fi 6/6E/7), wireless security protocols (WPA3), RF planning, and wireless troubleshooting.