night hours - Operations Manager 7

US Bank; Chennai; On-site; INR 1,400,000 - 2,200,000; Full time

Job summary

U.S. Bancorp India seeks an experienced Operations Manager to oversee and coordinate activities for designated areas, ensuring high-quality service and efficient operations for internal and external customers.

You will lead teams, set goals, monitor progress, and drive adherence to policies and regulations while continuously improving operational systems across units.

Qualifications

• Thorough knowledge of operational functions, systems, procedures and services.
• Understanding of applicable Federal and State laws and regulations.
• Thorough knowledge of products, programs and related documentation.
• Good organizational, managerial and project management skills.
• Well-developed customer relations skills.
• Excellent interpersonal and verbal and written communication skills.
• Excellent supervisory and management skills.
• Ability to manage multiple tasks.

Responsibilities

• Directly and through staff, manages and coordinates the operational activities for assigned area(s)/region(s).
• Leads high performance teams by setting goals, providing feedback, measuring progress and building accountability.
• Oversees adherence to policies and procedures and ensures regulatory compliance.
• Participates in review and improvement of operational systems and procedures for assigned units.

Skills

Operational knowledge

Regulatory understanding

Product knowledge

Organizational skills

Customer relations

Communication skills

Leadership

Multitasking

Education

Bachelor's degree

Job description

At U.S. Bancorp India, we’re on a journey to do our best. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bancorp India gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

Directly and through staff, manages and coordinates the operational activities for assigned functional area(s)/region(s). Ensures quality service and effective operations support for all assigned internal and external customers. Leads high performance teams of both entry level and skilled professionals by setting goals, providing ongoing feedback, measuring progress while recognizing success and building accountability with employees. Oversees adherence to corporate policies and procedures and ensures compliance with applicable laws and regulations within area of responsibility. Participates in the review and improvement of operational systems and procedures relevant to assigned units.

Basic Qualifications

• Bachelor’s degree, or equivalent work experience
• Typically eight or more years of relevant experience

Preferred Skills/Experience

• Thorough knowledge of operational functions, systems, procedures, various products and/or services supported by the assigned area(s)
• Understanding of applicable Federal and State laws and regulations
• Thorough knowledge of applicable products, programs, financial analysis and related documentation as applicable
• Good organizational, managerial and project management skills
• Well-developed customer relations skills
• Excellent interpersonal and verbal and written communication skills
• Excellent supervisory and management skills
• Ability to manage multiple tasks

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Posting may be closed earlier due to high volume of applicants.

This is an U.S. Bancorp India posting. U.S. Bancorp India is a part of the U.S. Bank family.