ACH And ARP Manager

U.S. Bank; Chennai; On-site; INR 1,400,000 - 2,200,000; Full time

Job summary

U.S. Bancorp India is seeking an experienced operations leader to manage and coordinate activities within assigned regions, ensuring quality service and effective support for internal and external customers.

The role leads high-performance teams, sets goals, and maintains accountability with staff. The incumbent will oversee adherence to policies and regulatory requirements, and participate in refining operational systems and procedures to drive efficiency and service excellence.

Qualifications

• Bachelor’s degree or equivalent work experience.
• Typically five or eight years of total experience.
• Experience leading teams and coordinating cross-functional activities.
• Strong understanding of operational processes, policies and regulatory considerations.

Responsibilities

• Directly and through staff, manages and coordinates the operational activities for assigned functional area(s)/region(s).
• Ensures quality service and effective operations support for all customers.
• Leads high performance teams by setting goals, providing feedback, and recognizing success.
• Oversees adherence to corporate policies and regulations within area of responsibility.
• Participates in review and improvement of operational systems and procedures.

Skills

Operations management

Project management

Customer relations

Interpersonal communication

Verbal and written communication

Supervisory/leadership

Multi-tasking

Education

Bachelor's degree

Job description

Job Description:

At U.S. Bancorp India, we’re on a journey to do our best. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bancorp India gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

• Directly and through staff, manages and coordinates the operational activities for assigned functional area(s)/region(s).
• Ensures quality service and effective operations support for all assigned internal and external customers.
• Leads high performance teams of both entry level and skilled professionals by setting goals, providing ongoing feedback, measuring progress while recognizing success and building accountability with employees.
• Oversees adherence to corporate policies and procedures and ensures compliance with applicable laws and regulations within area of responsibility.
• Participates in the review and improvement of operational systems and procedures relevant to assigned units.

Basic Qualifications

• Bachelor’s degree, or equivalent work experience
• Typically five or eight years oftotal experience.

Preferred Skills/Experience

• Thorough knowledge of operational functions, systems, procedures, various products and/or services supported by the assigned area(s)
• Understanding of applicable Federal and State laws and regulations
• Thorough knowledge of applicable products, programs, financial analysis and related documentation as applicable
• Good organizational, managerial and project management skills
• Well-developed customer relations skills
• Excellent interpersonal and verbal and written communication skills
• Excellent supervisory and management skills
• Ability to manage multiple tasks

Location: Chennai

Work Mode: 5 Days in Office

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Posting may be closed earlier due to high volume of applicants.

This is an U.S. Bancorp India posting. U.S. Bancorp India is a part of the U.S. Bank family.