Network Zscaler SME

Tata Consultancy Services; Hyderabad; On-site; INR 800,000 - 1,200,000; Full time

Job summary

A leading tech consulting firm in Hyderabad requires a professional to manage cloud configurations and Zscaler administration. The role involves implementing security measures, documenting procedures, and troubleshooting user issues in a dynamic IT environment. Candidates should possess Zscaler expertise and experience in cloud migration. It offers a full-time position within the IT sector, focusing on secure web gateways and user policy optimization.

Qualifications

• Zscaler implementation experience is required.
• Zero trust certifications are a plus.
• Experience in developing security policies for firewalls and secure web gateways.

Responsibilities

• Perform initial configuration and setup of the cloud.
• Monitor and troubleshoot user experience issues.
• Document standard operating procedures for Zscaler.

Skills

Zscaler expertise

Cloud migration experience

Azure Active Directory

Incident response

Security policy development

Tools

ServiceNow

Microsoft Intune

Office 365

Job description

• Perform initial configuration and setup of the cloud (Internet Access, Private Access, digital experience, SAML, add-ons, etc.), specifically ZScaler.
• Assist with various implementation projects as they relate to Azure, Intune, Office 365, and application cloud migrations.
• Investigate and apply Zscaler best practices.
• Day to day administration of the ZScaler tool.
• Document Zscaler standard operating procedures and protocols.
• Create Zscaler dashboards and reports to monitor and ensure SASE health.
• Coordinate and leverage threat intelligence to prevent and remediate vulnerabilities and threats.
• Receive and fulfill technical work assignments via ServiceNow.
• Fulfill policy requests to fine tune operations of the zscaler following Standard Operating Procedures.
• Monitor, troubleshoot and resolve user experience issues and provide remediation recommendations.
• Assist other system and security engineers in optimizing policies and user configuration.
• Reply to all customer inquiries within the required SLA and MTTR.
• Document issues and escalate to next tier or vendor support, as necessary.
• Monitor systems consoles and remediate alerts.
• Perform policy administration for web proxies, URL filtering, secure web gateway, and data loss prevention.
• Integration with Microsoft products like Azure Active Directory and Microsoft Conditional Access Policies.
• Zero Trust awareness and experience a plus.
• Zero trust certifications a plus.
• Vendor certifications a plus.
• Zscaler implementation experience is required.
• Experience in the development of security policies for:
• Firewalls
• Secure Web Gateway
• Web Proxy
• Anti-virus

Seniority Level

Not Applicable

Employment Type

Full-time

Job Function

Information Technology

Industries

IT Services and IT Consulting