Network Security Engineer

NTT DATA Global Delivery Services Ltd; Mumbai; On-site; INR 700,000 - 900,000; Full time

Job summary

NTT DATA Global Delivery Services Ltd in Mumbai is seeking a Network Security-L2 (Fortinet) engineer. You will monitor, identify, investigate and resolve incidents to keep client IT infrastructure running, in line with SLAs.

As a Networking Managed Services Engineer (L2), you will provide second-line support, review client requests, and collaborate with clients and internal teams to resolve medium-complexity issues.

Job description

Network Security-L2 (Fortinet)

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA

As a Networking Managed Services Engineer (L2) at NTT DATA, you'll take on a developing engineering role where your main goal is to ensure our clients' IT infrastructure and systems remain operational. You'll achieve this by proactively monitoring, identifying, investigating, and resolving technical incidents and problems. You'll work closely with our clients and internal teams to ensure that services are restored swiftly, in line with our service level agreements (SLAs). Your day will revolve around reviewing client requests and tickets, applying your technical expertise to resolve them efficiently and effectively. You'll be the go-to person for second-line support, handling incidents and requests of medium complexity. In addition to your daily tasks, you'll have opportunities to contribute to exciting project work from time to time. You'll proactively monitor work queues, execute operational tasks, and update tickets with the actions you've taken. Identifying, analysing, and logging issues before they escalat...eifying the actual text for ensuring accurate job data transfer was not truncating from the prompt.
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