Network Engineer

Tata Consultancy Services; Chennai District; On-site; INR 400,000 - 600,000; Full time

Job summary

A leading IT services company in Chennai is seeking a Technical Support Specialist to provide networking support including Fortinet SDWAN and remote access solutions. The ideal candidate will possess strong skills in routing, switching, DNS/DHCP, and the ability to resolve client issues effectively. Responsibilities include responding to customer requests and maintaining service tickets accurately. Competitive compensation and opportunities for professional development are offered.

Qualifications

• Good knowledge in Fortinet SDWAN, routing and switching.
• Technical support for WAN and LAN connectivity, routers, firewalls, wireless and security.
• Experience in implementing and supporting remote access solutions.

Responsibilities

• Provide technical support for networking issues.
• Implement and support remote access solutions like IPSEC VPN.
• Respond to alerts and tickets generated from monitoring systems.

Skills

Fortinet SDWAN

Routing and switching

Technical support for networking

IPSEC VPN

DNS/DHCP

Command Line Interfaces

Job description

Responsibilities

• Good knowledge in Fortinet SDWAN, routing and swithing
• Technical support for networking such as: WAN and LAN connectivity, routers, firewalls, wireless and security.
• Remote access solution implementation and support such as IPSEC VPN
• Understanding of DNS/DHCP
• Ability to work with vendor support to resolve client issues
• Experience with Command Line Interfaces to manage computer equipment
• Respond to and resolve alerts and tickets generated from the monitoring system and/or customer requests in a timely fashion.
• Maintain accurate time and records in all service tickets as performed.

Qualifications

• Good knowledge in Fortinet SDWAN, routing and swithing
• Technical support for networking such as WAN and LAN connectivity, routers, firewalls, wireless and security
• Remote access solution implementation and support such as IPSEC VPN
• Understanding of DNS/DHCP
• Ability to work with vendor support to resolve client issues
• Experience with Command Line Interfaces to manage computer equipment
• Respond to and resolve alerts and tickets generated from the monitoring system and/or customer requests in a timely fashion
• Maintain accurate time and records in all service tickets as performed