Network Engineer

loanDNA; Chennai; Presencial; INR 900.000 - 1.300.000; Jornada completa

Descripción de la vacante

loanDNA is seeking a skilled IT Network & Asset Specialist in Chennai to manage LAN/WAN infrastructure, Fortinet security, and end-to-end IT asset lifecycle. You will handle VLANs, DHCP/DNS, VPNs, and site surveys for Wi-Fi, while ensuring policy compliance and documentation.

The role covers Active Directory administration, Windows Server support, patching, and incident response, with a focus on minimal downtime and adherence to SLAs. Strong communication with procurement and finance is valued.

Formación

• Certifications: CompTIA Network+, Fortinet NSE 4, ITIL Foundation, or Microsoft MD-102 / AZ-900.
• Hands-on exposure to Fortinet products (FortiGate, FortiSwitch, FortiAP).
• Experience with ITAM tools (Manage Engine AssetExplorer, Lansweeper, or similar).
• Working knowledge of Azure Active Directory / Entra ID and hybrid on-premises/cloud environments.
• Exposure to IT procurement processes — RFQ, vendor evaluation, and contract management.

Responsabilidades

• Maintain LAN/WAN infrastructure including switches, routers, and wireless access points.
• Administer FortiGate firewall — policy management, NAT rules, VPN configuration, and log review.
• Manage VLAN segmentation, DHCP scopes, and DNS configurations across Fortinet and Microsoft environments.
• Support Wi-Fi infrastructure (FortiAP) including site surveys and channel planning.
• Maintain asset lifecycle — procurement, tagging, deployment, tracking, and disposal; coordinate with vendors for procurement and AMC renewals.
• Manage Active Directory — user provisioning, OU structure, GPOs, and access control; support Windows Server 2019/2022.
• Perform patch management and vulnerability remediation using Endpoint Central or equivalent tools.
• Provide Level 1/2 support for hardware, software, and OS issues within defined SLAs.

Conocimientos

LAN/WAN engineering

FortiGate firewall

VPN configuration

Active Directory

IT asset lifecycle

ServiceDesk Plus

Azure AD / Entra ID

FortiAP / Fortinet

Herramientas

FortiGate

FortiAP

FortiSwitch

ServiceDesk Plus

Lansweeper

Manage Engine AssetExplorer

SolarWinds

Microsoft 365 Admin

Descripción del empleo

Job Description:

About the Role

Key Responsibilities

Responsibilities

• Network Support & Operations (Primary Focus)
• Monitor, configure, and troubleshoot LAN/WAN infrastructure including switches, routers, and wireless access points
• Administer FortiGate firewall — policy management, NAT rules, VPN configuration, and log review
• Manage VLAN segmentation, DHCP scopes, and DNS configurations across Fortinet and Microsoft environments
• Support and maintain Wi-Fi infrastructure (FortiAP or similar) including site surveys and channel planning
• Configure and troubleshoot site-to-site VPN and remote access VPN for branch locations
• Maintain comprehensive network documentation:
• IP address management (IPAM)
• topology diagrams
• network runbooks
• Use monitoring tools (OpManager, SolarWinds, or equivalent) for proactive network health and performance tracking
• Respond to and resolve network-related incidents, ensuring minimal downtime and adherence to SLAs
• IT Asset Management (Primary Focus)
• Own and maintain the end-to-end IT asset lifecycle — procurement, tagging, deployment, tracking, and retirement/disposal
• Manage and regularly audit the IT asset inventory covering hardware (desktops, laptops, servers, network devices), software licenses, and peripherals
• Coordinate with vendors for procurement, warranty management, AMC renewals, and hardware replacements
• Maintain asset records in the ITSM tool (ServiceDesk Plus or equivalent), ensuring data accuracy and completeness
• Support software license compliance — track allocations, renewals, and ensure adherence to licensing agreements
• Prepare asset utilization reports and present periodic summaries to IT management
• Define and enforce asset tagging standards, disposal procedures (e-waste), and asset handover/return processes
• Liaise with Finance for asset capitalization, depreciation tracking, and audit support
• Systems & Endpoint Support (Secondary)
• Manage Active Directory — user provisioning, OU structure, Group Policy Objects (GPOs), and access control
• Support Windows Server administration (2019/2022) including DHCP, DNS, and file share management
• Assist with Microsoft Intune / Hybrid Azure AD Join for endpoint compliance and policy enforcement
• Perform patch management and vulnerability remediation using Endpoint Central or equivalent tools
• Provide Level 1/2 support for hardware, software, and OS issues, managing tickets within defined SLAs in ServiceDesk Plus
• Security & Compliance
• Enforce endpoint security policies via Sophos EDR, antivirus, and firewall rules
• Monitor security alerts and expedite incidents per defined IT security procedures
• Audit user access controls, privileged accounts, and software licensing compliance
• Support data protection policy adherence and participate in security awareness initiatives
• Reporting & Documentation
• Prepare weekly/monthly network performance and asset status reports for IT management review
• Maintain accurate SOPs, network configurations, asset lifecycle policies, and escalation procedures
• Support internal and external IT audits with accurate documentation and evidence

Qualifications

• Preferred Qualifications
• Certifications: CompTIA Network+, Fortinet NSE 4, ITIL Foundation, or Microsoft MD-102 / AZ-900
• Hands-on exposure to Fortinet products (FortiGate, FortiSwitch, FortiAP)
• Experience with dedicated ITAM tools (Manage Engine AssetExplorer, Lansweeper, or similar)
• Working knowledge of Azure Active Directory / Entra ID
• Experience supporting hybrid on-premises and cloud infrastructure environments
• Exposure to IT procurement processes — RFQ, vendor evaluation, and contract management

Required Skills

• Technical Skills
• Hands-on experience with managed switches, VLANs, routing concepts, and wireless infrastructure
• Working knowledge of FortiGate firewall — policy rules, NAT, VPN; Fortinet stack exposure is a strong advantage
• Proven experience in IT asset lifecycle management — tagging, tracking, auditing, and disposal
• Familiarity with ITSM tools (ServiceDesk Plus, Freshservice, or equivalent) for asset and ticket management
• Working knowledge of Active Directory, Group Policy, DNS, and DHCP administration
• Experience with Microsoft 365 administration (Exchange Online, Teams, SharePoint)
• Basic scripting ability in PowerShell for asset reporting or network automation tasks
• Understanding of ITIL service management principles, particularly Asset and Configuration Management (SACM)

Preferred Skills

• Soft Skills
• Strong attention to detail — especially in maintaining accurate asset records and network documentation
• Ability to manage multiple priorities, coordinate with vendors, and work independently
• Clear communication skills — able to liaise with Finance, Procurement, and non-technical stakeholders
• Process-oriented mindset with a commitment to documentation quality and compliance

Requirements: