Network Engineer

Central Data Systems pvt ltd; Bengaluru; On-site; INR 800,000 - 1,500,000; Full time

Job summary

Central Data Systems pvt ltd is seeking a hands-on Network Engineer in Bengaluru to support customer implementations and technical escalations. The role requires working-level capability across Cisco switching, routing, wireless and SD-WAN, with exposure to Cisco Meraki solutions.

You will deliver configuration, troubleshooting, incident resolution, change implementation, documentation and customer support for enterprise networks.

Qualifications

• Bachelor’s degree or diploma in Computer Science, IT, Electronics, Telecommunications or a related field.
• CCNA: Mandatory
• CCNP Enterprise or CCNP Wireless: Preferred
• Cisco Meraki Solutions Specialist (ECMS): Preferred

Responsibilities

• Configure, troubleshoot and support Cisco enterprise switching, routing and wireless environments.
• Implement and manage LAN, WAN, VLAN, trunking, STP, EtherChannel, routing, ACL, NAT, DHCP, DNS and QoS configurations.
• Support Cisco Catalyst and Cisco Meraki switching, wireless and SD-WAN environments.
• Configure and troubleshoot Cisco Meraki MS, MR and MX solutions, including Auto VPN, traffic shaping, WAN uplinks and wireless policies.
• Troubleshoot internet connectivity, dual-ISP failover, routing and network-performance issues.
• Assist with network upgrade, migration and implementation activities.
• Analyse incidents using device logs, monitoring tools, packet captures and diagnostic commands, and provide clear technical findings and corrective actions.
• Execute approved changes in line with CDS change-management processes, and prepare implementation plans, test plans and rollback procedures.
• Coordinate with customer IT teams, ISPs, OEM TAC, internal L2/L3 engineers and the security team on incident resolution and escalations.
• Prepare and maintain HLD/LLD inputs, network diagrams, IP addressing plans, configuration backups, SOPs, MOPs, reports and RCA documentation.
• Support service reviews with network-health, incident and improvement inputs.
• Take part in rotational on-call support and planned maintenance activities, as required.

Skills

Networking expertise

Troubleshooting

Customer communication

Change-management collaboration

Education

Bachelor's degree or diploma in CS/IT/EE

Tools

Cisco Meraki

Cisco Catalyst

SD-WAN

Network monitoring tools

Job description

CDS is seeking a hands-on Network Engineer to support customer implementation and technical escalation requirements. The role needs working-level capability across Cisco switching, routing, wireless and SD-WAN technologies, with exposure to Cisco Meraki solutions.

You will deliver configuration, troubleshooting, incident resolution, change implementation, documentation and customer support for enterprise network environments.

Key responsibilities

• Configure, troubleshoot and support Cisco enterprise switching, routing and wireless environments.
• Implement and manage LAN, WAN, VLAN, trunking, STP, EtherChannel, routing, ACL, NAT, DHCP, DNS and QoS configurations.
• Support Cisco Catalyst and Cisco Meraki switching, wireless and SD-WAN environments.
• Configure and troubleshoot Cisco Meraki MS, MR and MX solutions, including Auto VPN, traffic shaping, WAN uplinks and wireless policies.
• Troubleshoot internet connectivity, dual-ISP failover, routing and network-performance issues.
• Assist with network upgrade, migration and implementation activities.
• Analyse incidents using device logs, monitoring tools, packet captures and diagnostic commands, and provide clear technical findings and corrective actions.
• Execute approved changes in line with CDS change-management processes, and prepare implementation plans, test plans and rollback procedures.
• Coordinate with customer IT teams, ISPs, OEM TAC, internal L2/L3 engineers and the security team on incident resolution and escalations.
• Prepare and maintain HLD/LLD inputs, network diagrams, IP addressing plans, configuration backups, SOPs, MOPs, reports and RCA documentation.
• Support service reviews with network-health, incident and improvement inputs.
• Take part in rotational on-call support and planned maintenance activities, as required.

Cisco networking

• Cisco Catalyst switching and routing.
• VLANs, trunking, STP/RSTP, EtherChannel, HSRP, ACLs and PoE.
• Static routing and working knowledge of dynamic routing, preferably OSPF and BGP.
• TCP/IP, subnetting, DHCP, DNS, NAT, QoS and troubleshooting tools.

Cisco wireless and Meraki

• Cisco wireless and/or Cisco Meraki MR wireless fundamentals.
• SSID creation, VLAN mapping, authentication, client connectivity, RF basics, channel utilisation and roaming troubleshooting.
• Cisco Meraki Dashboard experience with MS, MR and MX.
• Auto VPN, SD-WAN, WAN failover, traffic shaping and monitoring.

Qualifications and certifications

• Bachelor’s degree or diploma: In Computer Science, IT, Electronics, Telecommunications or a related field
• CCNA: Mandatory
• CCNP Enterprise or CCNP Wireless: Preferred
• Cisco Meraki Solutions Specialist (ECMS): Preferred

How you will work

• Strong troubleshooting and problem-solving skills.
• Clear verbal and written communication with customers.
• Owns assigned incidents, changes and deliverables through to closure.
• Good documentation discipline and adherence to change-control processes.
• Works independently and collaborates with senior engineers, project managers, OEMs and customer teams.
• Willing to work in a managed-services environment and take part in on-call support when required.

How you will be measured

• Incident-resolution quality and SLA compliance.
• Successful completion of approved changes and implementation activities.
• First-time-right configuration and fewer repeat incidents.
• Quality and timeliness of customer updates, technical reports and documentation.
• RCA contribution, recurring-incident reduction and service-improvement recommendations.
• Customer satisfaction and adherence to CDS technical and operational standards.