network DC LAN

Tata Consultancy Services; New Delhi; On-site; INR 500,000 - 900,000; Full time

Job summary

An established industry player is seeking a skilled network engineer with expertise in Cisco technologies and routing protocols. This full-time role involves managing incidents and escalations while collaborating with OEMs to ensure seamless network operations. Ideal candidates will possess strong communication skills and a willingness to work in a dynamic 24/7 environment. Join a forward-thinking company that values innovation and offers opportunities for professional growth in the IT services sector.

Qualifications

• Strong knowledge of Cisco networking equipment and routing protocols.
• Experience in handling trouble tickets and managing incidents.

Responsibilities

• Manage trouble tickets and collaborate with OEMs to resolve issues.
• Handle incidents, change requests, and work orders in ServiceNow.

Skills

Cisco ACI

Routing Protocols (BGP, OSPF, EIGRP)

HSRP, VRRP, GLBP, STP, RSTP

Communication Skills

Education

CCNA Certification

CCNP Certification

Tools

ServiceNow

AWS

Azure

Network Monitoring Tools (Sevone, Netbrain)

Job description

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Desired Competencies (Technical/Behavioral Competency)

1. Must-Have

• Knowledge of Cisco ACI, Nexus 9K, 7K & 5K, and Cisco 6500, 4500
• Knowledge of Routing Protocols (BGP, OSPF, EIGRP)
• Understanding of HSRP, VRRP, GLBP, STP, RSTP, Port Security, and Stacking
• Good communication skills and willingness to work in a 24*7 environment

Good-to-Have

• Basic knowledge of Firewall (Cisco ASA & CheckPoint) and F5 Load balancer
• CCNA and CCNP certifications
• Knowledge of network monitoring tools like Sevone and Netbrain
• Basic understanding of AWS and Azure cloud platforms
• Experience with ServiceNow
• Knowledge of ITIL processes

SN Role Descriptions / Expectations

1. Work on trouble tickets and handle escalations
2. Collaborate with OEMs to resolve circuit issues
3. Manage incidents, change requests, and work orders in ServiceNow

Seniority Level

• Mid-Senior level

Employment Type

• Full-time

Job Function

• Administrative

Industries

• IT Services and IT Consulting