NetSuite Techno-Functional Developer (CRM & ERP)

ACL Digital; Bengaluru; On-site; INR 1,200,000 - 1,600,000; Full time

Job summary

ACL Digital is looking for a NetSuite Techno-Functional Developer (CRM & ERP) to support CRM and ERP processes across implementation, production support, enhancements, and integrations. The role is 80% technical and 20% functional, with emphasis on SuiteScript, SuiteQL, and workflows.

You will contribute to O2C, P2P, and R2R processes, collaborate across business and technical teams, and help maintain docs, test plans, and release readiness for deployments in Sandbox and Production.

Qualifications

• 3–4 years of hands-on NetSuite CRM & ERP development experience.
• Experience in implementation, support, and enhancement projects.
• Experience supporting live production environments.
• NetSuite certifications are preferred.
• Bachelor’s degree in computer science, IT, or related field.

Responsibilities

• Support implementation of NetSuite CRM and ERP modules.
• Gather requirements and prepare technical design documents.
• Build custom records, fields, forms, sublists, workflows, and scripts.
• Provide L2/L3 production support and perform RCA.
• Develop SuiteScript 2.x customizations including Client, User Event, Scheduled, Suitelet, RESTlet, and Map/Reduce scripts.
• Develop and optimize SuiteQL queries and Saved Searches.
• Support integrations via SuiteTalk, RESTlets, Boomi, MuleSoft, Celigo, or similar middleware.
• Troubleshoot CRM–ERP data flow issues across Opportunity, Sales Order, Procurement, Finance, and Reporting processes.
• Maintain documentation and follow release management processes.
• Support data migration, data validation, CSV imports, duplicate handling, and data quality checks across CRM and ERP records during implementation and enhancement activities.
• Prepare and execute unit testing, support UAT, validate deployments in Sandbox and Production, and document test results for enhancements, fixes, workflows, scripts, and integrations.

Skills

SuiteScript 2.0/2.1

SuiteQL

Saved Searches

SuiteFlow

Custom Records, Forms, Fields, Sublist

Hands-on CRM & ERP

SuiteTalk REST/SOAP

Debugging & Governance

Education

Bachelor’s degree in Computer Science/IT

NetSuite certifications

Tools

NetSuite Sandbox

Job description

NetSuite Techno-Functional Developer (CRM & ERP)

Role Title: NetSuite Techno-Functional Developer (CRM & ERP) – Implementation, Support & Enhancements

Experience: 3–4 Years

Employment Type: Full-Time

Work Model: Full-time role supporting implementation, enhancement, and production support activities, with flexibility to collaborate across business, technical, and integration teams.

ROLE SUMMARY

We are looking for a techno-functional NetSuite CRM & ERP Developer to support CRM and ERP business processes across implementation, production support, enhancements, and integrations. The role is 80% technical and 20% functional, requiring strong SuiteScript, SuiteQL, workflow, integration, and debugging skills together with working knowledge of CRM and ERP business processes including O2C, P2P, and R2R.

KEY RESPONSIBILITIES

• Support implementation of NetSuite CRM and ERP modules.
• Gather requirements and prepare technical design documents.
• Build custom records, fields, forms, sublists, workflows, and scripts.
• Provide L2/L3 production support and perform RCA.
• Develop SuiteScript 2.x customizations including Client, User Event, Scheduled, Suitelet, RESTlet, and Map/Reduce scripts.
• Develop and optimize SuiteQL queries and Saved Searches.
• Support integrations via SuiteTalk, RESTlets, Boomi, MuleSoft, Celigo, or similar middleware.
• Troubleshoot CRM–ERP data flow issues across Opportunity, Sales Order, Procurement, Finance, and Reporting processes.
• Maintain documentation and follow release management processes.
• Support data migration, data validation, CSV imports, duplicate handling, and data quality checks across CRM and ERP records during implementation and enhancement activities.
• Prepare and execute unit testing, support UAT, validate deployments in Sandbox and Production, and document test results for enhancements, fixes, workflows, scripts, and integrations.

TECHNICAL SKILLS

Mandatory Skills:

• SuiteScript 2.0/2.1
• SuiteQL
• Saved Searches
• SuiteFlow
• Custom Records, Forms, Fields, Sublists, Customizations
• Hands-on CRM & ERP
• SuiteTalk REST/SOAP
• Debugging and Governance Management

Preferred Skills:

• SuiteTalk REST/SOAP
• RESTlets, Boomi
• MuleSoft
• NetSuite certifications
• Exposure to other ERPs or AI modules.

Tools and Environment:

• Experience working with NetSuite Sandbox and Production accounts
• Deployment processes, script logs, saved search troubleshooting, issue tracking tools, and version-controlled development practices is preferred.

FUNCTIONAL SKILLS

• NetSuite Data Model
• Business Requirement Gathering & Solution Design
• Integration Concepts and Middleware

QUALIFICATIONS

• 3–4 years of hands-on NetSuite CRM & ERP development experience.
• Experience in implementation, support, and enhancement projects.
• Experience supporting live production environments.
• NetSuite certifications are preferred.
• Bachelor’s degree in computer science, IT, or related field.

SOFT SKILLS

• Strong analytical and troubleshooting capability.
• Stakeholder communication and requirement clarification.
• Documentation and RCA preparation.
• Ability to work independently in a support model.
• Eager to scale up and learn new technologies like other ERPs and AI modules.