Netsuite Application Administrator

Flexera Software; Bengaluru; On-site; INR 1,500,000 - 2,500,000; Full time

Job summary

Flexera Software in Bengaluru seeks a NetSuite Business Systems Analyst - Order to Cash (O2C) to configure, optimize, and support NetSuite O2C processes. This techno-functional role translates business needs into effective system configurations, enhancements, and automated workflows, across billing, revenue, and collections.

You will design, build, and maintain NetSuite configurations, work on integrations, dashboards, and reporting, and lead UAT and training for system enhancements.

Qualifications

• 2–5 years of hands-on NetSuite administration or business systems analyst experience.
• Expertise with NetSuite O2C modules: Advanced Revenue, Billing, Suitebilling, and Dunning.
• Proficiency in NetSuite SuiteFlow, saved searches, custom records, Suite Analytics and reporting.
• Experience managing or contributing to system integrations (Celigo, or Boomi preferred).
• Excellent analytical and problem-solving skills with a process-improvement mindset.
• Strong communication skills; ability to translate technical concepts for non-technical stakeholders.

Responsibilities

• Configure, enhance, and support NetSuite functionality across the Order-to-Cash process, including customer setup, order management, billing, collections, and revenue-related workflows.
• Design, build, and maintain NetSuite configurations such as custom fields, forms, records, roles, permissions, workflows, and page layouts aligned to business requirements and internal controls.
• Develop and support automation using SuiteFlow and, where applicable, SuiteScript to improve process efficiency and reduce manual work.
• Optimize NetSuite modules and capabilities relevant to O2C, including SuiteBilling, Dunning, and Advanced Revenue Management.
• Identify system gaps, process bottlenecks, control weaknesses, and data quality issues, and implement scalable improvements.
• Support month-end and year-end close activities.
• Serve as a technical resource for diagnosing and resolving NetSuite issues related to O2C workflows, configurations, scripts, integrations, and transactional data.
• Perform root-cause analysis on system issues and recommend durable corrective actions.
• Help maintain overall system health through periodic reviews, testing, cleanup, and performance monitoring.
• Perform system administration activities including user roles / permissions, configuration and ongoing platform maintenance.
• Build and maintain saved searches, dashboards, and custom reports, and other analytics to support operational visibility and business decision-making.
• Support and monitor integrations between NetSuite and upstream/downstream business systems, including Salesforce and other connected platforms, using Boomi.
• Troubleshoot integration issues, monitor exception handling, and help ensure reliable and accurate data flow across systems.
• Document integration specifications, field mappings, technical dependencies and support procedures.
• Gather, document, and translate business requirements into system configurations and functional specifications.
• Lead UAT, change management, and training for system enhancements and new rollouts.
• Act as a key resource during internal and external audits related to O2C controls.

Skills

NetSuite O2C

SuiteFlow

Integration

Analytical skills

Stakeholder comms

Tools

Celigo

Boomi

SuiteScript

Suite Analytics

Job description

Job Summary

The NetSuite Business Systems Analyst - Order to Cash (O2C) is a techno-functional role focused on the configuration, development, support, and optimization of Flexera's NetSuite Order-to-Cash processes. This position serves as a key resource for designing and implementing system solutions across NetSuite, with responsibility for workflows, integrations, reporting, troubleshooting, and ongoing platform improvements.

The ideal candidate has a strong technical understanding of NetSuite and knows how to translate business needs into effective system configurations and enhancements. This is not an accounting role. It is a business systems position for someone who can work hands-on in NetSuite to improve automation, scalability, data quality, and operational effectiveness across the O2C cycle.

Key Responsibilities

• Configure, enhance, and support NetSuite functionality across the Order-to-Cash process, including customer setup, order management, billing, collections, and revenue-related workflows.
• Design, build, and maintain NetSuite configurations such as custom fields, forms, records, roles, permissions, workflows, and page layouts aligned to business requirements and internal controls.
• Develop and support automation using SuiteFlow and, where applicable, SuiteScript to improve process efficiency and reduce manual work.
• Optimize NetSuite modules and capabilities relevant to O2C, including SuiteBilling, Dunning, and Advanced Revenue Management.
• Identify system gaps, process bottlenecks, control weaknesses, and data quality issues, and implement scalable improvements.
• Support month-end and year-end close activities.

Technical Support, Troubleshooting, and System Maintenance

• Serve as a technical resource for diagnosing and resolving NetSuite issues related to O2C workflows, configurations, scripts, integrations, and transactional data.
• Perform root-cause analysis on system issues and recommend durable corrective actions.
• Help maintain overall system health through periodic reviews, testing, cleanup, and performance monitoring.
• Perform system administration activities including user roles / permissions, configuration and ongoing platform maintenance.

Reporting, Analytics Integrations

• Build and maintain saved searches, dashboards, and custom reports, and other analytics to support operational visibility and business decision-making.
• Support and monitor integrations between NetSuite and upstream/downstream business systems, including Salesforce and other connected platforms, using Boomi.
• Troubleshoot integration issues, monitor exception handling, and help ensure reliable and accurate data flow across systems.
• Document integration specifications, field mappings, technical dependencies and support procedures.

Stakeholder Collaboration Projects

• Gather, document, and translate business requirements into system configurations and functional specifications.
• Lead UAT, change management, and training for system enhancements and new rollouts.
• Act as a key resource during internal and external audits related to O2C controls.

Required Qualifications

• 2-5 years of hands-on NetSuite administration or business systems analyst experience.
• Demonstrated expertise with NetSuite O2C modules: Advanced Revenue, Billing, Suitebilling, and Dunning.
• Proficiency in NetSuite SuiteFlow, saved searches, custom records, Suite Analytics and reporting.
• Experience managing or contributing to system integrations (Celigo, or Boomi preferred).
• Excellent analytical and problem-solving skills with a process-improvement mindset.
• Strong communication skills; ability to translate technical concepts for non-technical stakeholders.

Preferred Qualifications

• NetSuite Administrator or SuiteFoundation certification.
• Experience with Boomi and/or Celigo.
• SuiteScript 1.0/2.x development experience.
• Prior experience in a high-growth technology or SaaS company.
• Experience supporting NetSuite OneWorld multi-subsidiary environments.