Netcracker Technology Looking for Business Analyst /Solution Designer /Solution Architect at Hy[...]

Netcracker Technology; Hyderabad; On-site; INR 4,50,000 - 6,75,000; Full time

Job summary

Join a forward-thinking company that specializes in BSS/OSS solutions, where you will play a crucial role in enhancing digital channels. This position involves building expertise in the Netcracker product suite and collaborating closely with Product Owners to refine requirements and design solutions. You will engage in agile methodologies, conduct design reviews, and ensure alignment with UI/UX teams. If you are passionate about technology and eager to contribute to innovative projects that enhance customer experiences, this role is perfect for you. Embrace the opportunity to grow your skills in a dynamic environment while making a significant impact on the company's success.

Qualifications

• Experience in designing lightweight, catalog-driven portal architecture.
• Knowledge in APIs and RESTful web services is essential.

Responsibilities

• Build expertise on Netcracker product suite and refine stories with Product Owners.
• Participate in story discussions and provide design for each sprint.

Skills

B2B / B2C Portal experience

Channels Management

API (REST/json) analysis and design

Understanding of RESTful web services

Microservices

Customer Management

Promotion & discount configuration

Agile / Waterfall methodologies

Education

Bachelor's degree in Computer Science or related field

Tools

Invision App

Visio

JIRA

Job description

About us:
NetCracker Technology, a subsidiary of NEC Corporation, is the leading provider of BSS/OSS solutions to service providers around the world. From billing, customer care, and real-time charging and policy solutions, to resource and network management, service fulfillment & assurance, our comprehensive software and services capabilities enhance the customer experience through content-rich offerings and reduced costs.

NetCracker’s innovative end-to-end BSS/OSS solutions enable service providers to operationalize next-generation connectivity, maximize the convergence of Network and IT, monetize content, and deliver a compelling customer experience.

Founded in 1993, NetCracker became a subsidiary of NEC Corporation in 2008 and acquired the Convergys Information Management division in 2012. We are CMML 5, Product based company.

JD-

Domain Knowledge:
• B2B / B2C Portal experience
• Channels Management in portal (eComm/ePos/eCare/SSP)
• Experience in designing a light-weight, catalog driven Portal architecture
• Knowledge in APIs

Technical Knowledge:
• Experience in analyzing the internal & external integration points and design, IA analysis
• Understanding of RESTful web services, Single Page Application deployment, Micro services
• Understanding Product catalog modeling, Order Entry, Customer Management, Billing Interface, Asset Management, contacts, role matrix
• Understanding of shopping basket/cart management
• Promotion & discount configuration & management, contract management in a standard ecommerce flow
• Understanding representation of customer’s product line details, usage, resign journey, invoice presentation, Adjustments /ETF in self-care Portal
• API (REST/json) analysis and design. Authentication & authorization techniques
• Single Sign On

Good to have:
• Basic Knowledge of web technologies
• Knowledge in Omni-channel, Multi-channel flow
• Marketing Catalog integration
• Marketing & service notification (Kafka)
• Key features in Point of sale journey
• Web Analytics

Methodologies:
• Agile / Waterfall

Expectations from the job:
• Build expertise on Netcracker product suite, primarily SSP and Digital Channel
• Refining the stories with Product Owners
• Participating in the Story discussions with Product Owners and other streams to align the requirement
• Grooming the Developers for the stories which are in scope of each Sprint and which are refined with Product Owners
• Providing design for each sprint
• Design review with Dev and QA team
• Identify cross-module requirements dependencies and potential gaps
• Knowledge transfer sessions to New Joiners
• Review design of other BA in the team
• UI/UX alignment with UI/UX team and NC UI/UX team
• Tech Demo Presentation to the product Owners for each Sprint
• Analyze implemented solution on product server and validate results

Tools (preferred):
• Invision App
• Flow Charts / Process Tools: Visio / Bizagi / Signavio
• Experience in KM Management Documentation
• JIRA