Neerja Softwares Looking for Linux System Admin Level 1 at Jaipur, Rajasthan

Neerja Softwares; Jaipur; On-site; INR 4,50,000 - 6,75,000; Full time

Job summary

A web hosting company in Jaipur is seeking a Linux System Admin Level 1 to provide support for their customer base. The role involves troubleshooting and resolving technical issues, managing support tickets, and interacting with clients via various communication methods. Candidates should have a B.Tech or equivalent, preferably with RHCE certification, and at least 1 year of experience in a relevant field. The position offers a dynamic environment with opportunities for growth.

Qualifications

• 1+ years of experience in a similar role.
• Willingness to work in a 24/7 environment.
• Excellent understanding of server management technologies.

Responsibilities

• Handle technical support tickets for web hosting customers.
• Provide client support via email and phone.
• Troubleshoot various technical issues in a hosting environment.

Skills

Linux

Technical Support

Good Communication

Server Management

Education

B.Tech

Red Hat Certified Engineer (RHCE)

Tools

CPanel

WHM

Plesk

Job description

Linux System Admin Level 1 to help support our customer base, both directly & indirectly. Activity required interaction with application software and operating systems to diagnose & resolve unique, non- recurring problems in Hosting Environment

Major Duties /Responsibilities

Treat all customers in a professional, respectful manner

Handling Technical support tickets from web hosting customers

Supporting the roll-out of new applications

Provide client support and technical issue resolution via E-Mail, phone and other electronic medium

Troubleshooting a variety of technical issues customers are having with their web hosting services

Prioritizing and managing many open Ticket at one time

Successfully completes other duties and projects as assigned.

Qualification, Knowledge, Skill & Abilities

Computer Knowledge, Good Communication, Preferably B.Tech.

Red Hat Certified Engineer (RHCE) Preferred

Willing to work in a 24*7 Environment

Experience with Hosting Control Panels (CPanel/WHM/Plesk)

Basic installation, server security, server monitoring

Excellent understanding of SMTP, HTTP, FTP, IMAP, POP, Exim

Installation and modification of Apache, Bind, DNS, PHP, MySQL, Perl

Managing server Backup/Restore

DNS Management

Ability to work well with a team, constantly changed environment and follow instructions from supervisors and senior colleagues

Confident and passionate

Organizational skills with the ability to multitask by talking, using technology and listening

Ability to troubleshoot web hosting and technical procedures as needed

Dependable to be at work during assigned shifts and to complete work as expected.

CTC Package As per eligibility of the candidate(Atleast One Year Service Contract)

Important Factors for the Job Opening:
Web Hosting, Linux, Resolving Technical Support Tickets, Client Support, Good Communication Skills in English, Server Management,

Location:
Japipur

No. of Vacancies:
2

Experience:
1+ years