Overview
MS Engineering Operations - Associate(Analyst) - BluePrism RPA Developer - Operate. Join to apply for the MS Engineering Operations - Associate(Analyst) - BluePrism RPA Developer - Operate. role at PwC Acceleration Center India.
At PwC, our people in managed services focus on a variety of outsourced solutions and support clients across numerous functions. These individuals help organisations streamline their operations, reduce costs, and improve efficiency by managing key processes and functions on their behalf. They are skilled in project management, technology, and process optimization to deliver high-quality services to clients. Those in managed service management and strategy at PwC will focus on transitioning and running services, along with managing delivery teams, programmes, commercials, performance and delivery risk. Your work will involve the process of continuous improvement and optimising of the managed services process, tools and services.
Driven by curiosity, you are a reliable, contributing member of a team. In our fast-paced environment, you are expected to adapt to working with a variety of clients and team members, each presenting varying challenges and scope. Every experience is an opportunity to learn and grow. You are expected to take ownership and consistently deliver quality work that drives value for our clients and success as a team. As you navigate through the Firm, you build a brand for yourself, opening doors to more opportunities.
Responsibilities
- RPA Development: Design, configure, and test Blue Prism processes and objects to automate client workflows.
- Ensure solutions are scalable, robust, and maintainable, adhering to best practices and standards.
- Troubleshoot and resolve issues related to Blue Prism processes in a timely manner.
- Client Engagement: Work directly with clients during onshore hours to gather requirements, provide updates, and address concerns.
- Conduct workshops and meetings with client stakeholders to understand their business processes and automation goals.
- Act as the primary point of contact for clients, ensuring clear communication and successful project delivery.
- Collaboration and Support: Collaborate with cross-functional teams, including business analysts, project managers, and IT support, to deliver comprehensive RPA solutions.
- Provide ongoing support and maintenance for existing Blue Prism processes, making enhancements as needed.
- Assist clients in change management and training to ensure adoption and effective use of RPA solutions.
- Quality Assurance and Testing: Develop and execute test plans to ensure the accuracy and reliability of Blue Prism processes.
- Perform user acceptance testing (UAT) with clients to validate functionality and performance.
- Documentation and Compliance: Create and maintain detailed documentation for all Blue Prism processes, including design documents, test cases, and user guides.
- Ensure compliance with organizational policies and industry regulations in the design and deployment of RPA solutions.
Qualifications
- Bachelor’s degree in computer science, Information Technology, or a related field.
- Proven experience as an RPA Developer with expertise in Blue Prism.
- Strong problem-solving skills and attention to detail.
- Excellent communication and interpersonal skills to interact with clients effectively.
- Ability to work independently and manage multiple projects simultaneously.
- Experience in client-facing roles and working during onshore hours.
Additional Skills
- Certification in Blue Prism is highly desirable.
- Familiarity with other RPA tools such as UiPath or Automation Anywhere is a plus.
- Understanding of process mapping and modeling techniques.
- Knowledge of Agile methodologies and project management principles.
Seniority level
Employment type
Job function
- Engineering and Information Technology
Industries
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