Moxy Hotels Looking for Assistant IT Manager – Moxy Bengaluru Airport Prestige Tech Cloud[...]

Moxy Hotels; Bengaluru; On-site; INR 5,00,000 - 12,00,000; Full time

Job summary

An innovative hospitality brand is seeking a tech-savvy management professional to lead IT initiatives at their Bengaluru property. This role involves leveraging advanced technology knowledge to enhance operational efficiency and support business objectives. You'll engage with various stakeholders, manage technology resources, and ensure compliance with technical standards. If you're passionate about technology in the hospitality industry and thrive in a dynamic environment, this opportunity is perfect for you. Join a forward-thinking team and make a significant impact on guest experiences and property operations.

Qualifications

• Minimum 1 year in an Associate Supervisory role or equivalent project management experience.
• Strong understanding of hospitality technology trends and systems.

Responsibilities

• Manage property technology planning and compliance requirements.
• Engage with stakeholders to formulate IT-related solutions.
• Oversee technology disaster recovery planning and execution.

Skills

Server and Active Directory Architecture

Windows Server Operating System

Desktop Management

LAN Networks

Project Management

Leadership Skills

Negotiation Skills

Hospitality Management Systems

Education

Hospitality Management

Bachelor’s degree or equivalent

Tools

Outlook

IT organization resources

Job description

Job Number: 23172415

Job Category: Information Technology

Location: Moxy Bengaluru Airport Prestige Tech Cloud, Hospitality Site, Prestige Tech Cloud, Bengaluru, Karnataka, India VIEW ON MAP

Schedule: Full-Time

Located Remotely? N

Relocation? N

Position Type: Management

Job Summary:

Contributes advanced knowledge and skill in technology and general hospitality business knowledge to support the assigned property(ies) and technology information technology resources objectives. Implements and monitors systems and manages information technology resources compliance requirements. Manages all property technology planning, decision-making, implementation, maintenance, and disposal. Engages with technology partners, owners, executive committee, and property staff to understand business needs/issues and formulate information technology (IT) related solutions. Manages property internet support. Manages the cluster team in the absence of Cluster/Multi-Property IT Manager. Communicates effectively with all stakeholders.

CANDIDATE PROFILE:

Education And Experience:

• Hospitality Management or related education, awareness of global hospitality technology trends; experience in assignments at international locations. Back of the house and guest facing operational and technical experience with hospitality management systems. Minimum 1 year in an Associate Supervisory role.
• OR Bachelor’s degree level or equivalent and 1 year project management experience.

Solid Technical Knowledge on:

• Server and Active Directory Architecture and Security implementation.
• Windows Server Operating System and Active Directory.
• Desktop Operating iT and Desktop Management (GPO).
• Outlook email and approved mobile devices.
• IT organization and resources available.
• LAN Networks.
• Understanding of the company’s technical standards and policies.

Other Skills:

• Competent written and spoken English skills.
• Demonstrated leadership skills.
• Past Project Management and Organization skills.
• Proven negotiation skills.

CORE WORK ACTIVITIES:

General:

• Maintains documented balanced scorecard and annual goals and focus on achieving these goals.
• Executes, prioritizes, organizes, and accomplishes assigned work.
• Demonstrates and applies Information Resources knowledge by keeping up-to-date technically and applies new knowledge to your job.
• Completes other reasonable duties as requested by leadership.

Product:

• Verifies stakeholder technology needs are met.
• Seeks to keep informed regarding technology partner activities and priorities.

People:

• Builds and maintains positive and effective relations with all the stakeholders.
• Uses the ‘one team’ concept to build and maintain positive and effective relations with Property Associates, Regional IT and technology partners.
• Meets all IT technology partners servicing the property on a routine and ad hoc basis.
• Verifies effective induction program for new associates or those in new or different roles.
• Covers the cluster leader’s function during their absence.
• Perform performance reviews on a timely basis and allocate sufficient time, research and effort to ensure the process effectively benefits the development of Associates.
• Ensure adequate communication, training and execution of all Talent development programs and related initiatives.
• Develop a personal management style that brings positive results from Associates.
• Build and maintain positive and effective relations with direct team members.

Process:

• Maintains IT related inventory for the assigned properties/offices in cluster.
• Manages backups and technology disaster recovery planning and execution.
• Generates systems communications for property users to provide user tips, alert users of system problems, and inform staff of progress or status.
• Monitors effective flow of issue management amongst Continent Support Desk, technology partners and cluster organizations.
• Attends Bi-weekly Regional IT Calls.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.