Money in/Money out- Retirement Services

Voya India; Bengaluru; On-site; INR 400,000 - 800,000; Full time

Job summary

A leading financial services company is seeking an Associate/Senior Associate/Lead Associate to join its team in Bengaluru, India. This role involves processing transactions in US retirement services, achieving daily productivity targets, and maintaining confidentiality. The ideal candidate should have 1 to 8 years of relevant experience, strong communication and analytical skills, and be flexible with night shifts. The company offers a dynamic work environment focused on innovation.

Qualifications

• 1 to 8 years of experience in US retirement services (Defined Contributions).
• Must be flexible to work in night shifts and extend when required.

Responsibilities

• Achieve stringent daily productivity targets.
• Responsible for processing participant/plan level transactions.
• Adhere to confidentiality of client information.

Skills

Excellent communication and analytical skills

Proactive and target oriented

Knowledge in MS office applications

Education

Graduate

Job description

Overview

VOYA INDIA Overview VOYA India, formerly known as VFI SLK, pioneers the transformation of the financial services customer experience through the art of technology, innovation, and human creativity. We are dedicated to delivering cutting-edge solutions to Voya's Retirement, Employee Benefits, and Investment Management businesses. Our expertise lies in crafting inventive customer-centric solutions by digitizing, automating, and optimizing technology and business processes. More information is available at: - www.voyaindia.com

Associate/Senior Associate/Lead Associate

Retirement Plan (401k) Recordkeeping. We support clients in transaction processing and other back-end operations of retirement plans.

Responsibilities

• Achieve stringent daily productivity targets
• Will be responsible for processing participants/plan level transactions
• Strict adherence to non-disclosure of client information by preserving client confidentiality
• Research on the queries/requests sent by the business partners/transaction processing/client support teams and replying to the same with minimum response time
• Work with onshore partners and build professional relationship
• Taking active participation in process improvements and automation
• Excellent process skills with ability to identify and prioritize high value transactions
• Completing assigned responsibilities within defined SLAs

Skills & Required profile

• 1 to 8 years of experience in in US retirement services(Defined Contributions)
• Should be a Graduate
• Should have excellent communication and analytical skills
• Should be a self-starter, proactive and target oriented
• Should have knowledge in MS office applications
• Should be flexible to work in night shifts and must extend when business required