Model N Hiring Systems Development Engineer (SRE/DevOps) in Hyderabad at Model

CloudSutra; Hyderabad; Hybrid; INR 1,800,000 - 2,800,000; Full time

Job summary

Model N in Hyderabad is hiring a Systems Development Engineer with a Site Reliability Engineering focus to design, build, and maintain highly available cloud-native systems on AWS and Kubernetes.

You will drive CI/CD automation, infrastructure as code, and deep observability, owning incident response and reliability for mission-critical services in a global product Cloud Ops environment.

Qualifications

• Experience designing and maintaining CI/CD pipelines in production environments.
• Strong background in monitoring, observability, and incident response.
• Proven ability to manage cloud-native systems on AWS and Kubernetes.

Responsibilities

• Design, build, and maintain automated CI/CD pipelines using Harness, GitHub Actions, and ArgoCD
• Develop and maintain infrastructure as code with CloudFormation, Terraform, Ansible
• Administer and optimize AWS environments for availability, performance, and cost
• Manage and support Kubernetes clusters and containerized workloads
• Design and evolve monitoring/observability using OpenTelemetry, CloudWatch, Datadog, Prometheus, New Relic
• Create dashboards, logs, traces, SLIs/SLOs, and automated alerts for reliability
• Embed observability and CI/CD best practices into the software development lifecycle
• Lead or participate in incident response and root-cause analysis
• Automate operational tasks, runbooks, and remediation workflows
• Contribute to risk mitigation, backup, and disaster recovery strategies

Skills

CI/CD automation

Observability

Incident response

Kubernetes administration

AWS expertise

Tools

Harness

GitHub Actions

ArgoCD

CloudFormation

Terraform

Ansible

AWS

Kubernetes

OpenTelemetry

Groundcover

CloudWatch

Datadog

Prometheus

New Relic

Job description

Model N, the leader in revenue optimization and compliance for pharmaceutical, medtech, and high-tech innovators, is hiring a Systems Development Engineer with an SRE focus in Hyderabad. For more than 25 years, Model N has helped over 150 of the world's leading companies across 120+ countries maximize revenue, streamline operations, and maintain compliance through cloud-based software, value-add services, and data-driven insights.

As a Systems Development Engineer, you will build and maintain highly available, observable, and efficient systems that support mission-critical services. You will focus on CI/CD automation, infrastructure and configuration as code, and deep monitoring/observability, while owning incident response and reliability for cloud-native applications on AWS and Kubernetes. This is a global product Cloud Ops role within a regular full-time, hybrid working arrangement.

Key responsibilities include:

• Design, build, and maintain automated CI/CD pipelines using Harness, GitHub Actions, and ArgoCD
• Develop and maintain infrastructure and configuration as code using CloudFormation, Terraform, Ansible, and related automation tools
• Administer and optimize AWS environments, including core services, networking, security, and architecture for availability, performance, and cost
• Manage and support Kubernetes clusters and containerized workloads, including configuration, scaling, and upgrades
• Design, implement, and evolve end-to-end monitoring and observability frameworks using OpenTelemetry, Groundcover, CloudWatch, Datadog, Prometheus, New Relic, or similar platforms
• Create and maintain dashboards, logs, traces, SLIs/SLOs, and automated alerting systems to ensure reliability and rapid detection of anomalies
• Embed observability, CI/CD best practices, and operational readiness into all stages of the software development lifecycle
• Lead or participate in incident response, troubleshooting, and root cause analysis for production incidents using observability data to drive fast resolution
• Automate operational tasks, runbooks, and incident remediation workflows to reduce toil and improve service reliability
• Contribute to risk mitigation, backup, and disaster recovery strategies, including periodic testing and continuous improvement
• Participate in shared after-hours support and project work as needed