We are hiring for the position of LMM Coding Operations.
Role Description
Responsible for the overall direction, coordination, and evaluation of the teams under management. Understands and demonstrates core values and Leadership Principles.
Carries out supervisory and management responsibilities in accordance with the organization's policies and procedures. Mentors others in developing Leadership behaviors.
Solves complex client service issues by proactively identifying and eliminating root cause barriers to accuracy, productivity, and quality. Maximizes resources for the greater good of the organization.
Leads and manages large teams (>=150 FTEs) to ensure efficient and seamless functioning of all operations.
Maintains a cost-effective and stable workforce to absorb volume fluctuations.
Identifies, assesses, and manages current Quality and Continuous Improvement (CI)/process improvement needs and implements strong governance, especially in Coding Operations related to ED & E&M.
Evaluates training programs qualitatively and quantitatively through feedback and surveys.
Has a good understanding of Quality Assurance standards and methodologies.
Demonstrates excellent team management, inter-departmental collaboration, and communication skills.
Knowledge, Skills, and Sets
Coding Certification from AHIMA/AAPC.
Experiential understanding of Lean Six Sigma methodologies is a plus.
Excellent interpersonal skills.
Proven analytical skills in understanding and interpreting quantitative data, providing clear insights, identifying trends, and formulating recommendations.
In-depth knowledge of management and governance best practices.