Measurement & Report Associate Manager

Accenture; Bengaluru; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Accenture is seeking a Measurement Report Associate Manager in Bengaluru, India. This role involves overseeing Business Reporting and Governance, ensuring timely delivery of services, managing a team of 15, and providing guidance in areas such as performance reporting and change management. Ideal candidates will have 10-14 years of experience, strong project management skills, and proficiency in MS Office tools, particularly Excel and Power BI, to drive analytics and reporting. The position promises a dynamic work environment with opportunities for leadership and client interaction.

Qualifications

• 10 to 14 years of experience in a relevant field.
• Strong project management and client-facing skills.
• Experience managing a team of 15 or more people.

Responsibilities

• Work with Account and Service Delivery leadership to ensure timely delivery of services.
• Ensure services are aligned to contractual requirements.
• Consulting role to clients as an expert on various management areas.
• Drive analytics, automation, visualization, and innovation initiatives.
• Develop strategies for effective data analysis and reporting.

Skills

Proficient in MS Office with advanced knowledge in Excel formulas

Ability to create user-friendly Excel/BI dashboards

Ability to create meaningful presentations through PowerPoint

Knowledge in Power Automate, Power Apps, Power BI

VBA Macros

Good understanding of processes like FA, Marketing Operations, HR

People / Team Management

Education

Any Graduation

Job description

Skill required:

Business Reporting Governance - Reporting Analytics

Designation:

Measurement Report Associate Manager

Qualifications:

Any Graduation

Years of Experience:

10 to 14 years

What would you do

The Business Reporting and Governance vertical helps to deploy and deliver robust tracking mechanism for SLA/KPI or any other operations on a day-to-day basis. The Governance team will be responsible for contractual compliance of various aspects of contract like Governance, Reporting, Incident Management, Change Management and Survey Management along with driving automation and analytics. Assessing, managing, using, improving, monitoring, maintaining, and protecting organizational information through a system of decision rights and accountabilities for information related processes, executed according to agreed-upon models which describe who can take what actions, with what information, when, under what circumstances and using what methods.

What are we looking for

The Business Reporting and Governance Associate Manager needs to deploy and deliver on a portfolio of deliverables like Client Leadership Governance, Performance Reporting, Incident Management, Survey Management and Change Management. This role requires excellent project management, client-facing skills and experience along with strong business acumen and ability to solve business problems. Ability to multi-task across several projects in a dynamic environment and deliver with high diligence. The role is a combination of individual contributor and supervisory tasks. Experience managing a team of 15 or more people is a must. Client relationship management experience also required.

Skills

• Proficient in MS Office with advanced knowledge in Excel formulas.
• Ability to create nice and user-friendly Excel/BI dashboards.
• Ability to create meaningful presentations through PowerPoint.
• Good to haves – Knowledge in Power Automate, Power Apps, Power BI.
• Good to haves – VBA Macros.
• Good understanding of processes like FA, Marketing Operations, HR, Procurement and Supply Chain.
• People / Team Management.

Roles and Responsibilities

• Work with Account and Service Delivery leadership to ensure timely delivery of the complete portfolio of Business Reporting and Governance Services.
• Ensure services are constantly aligned to the contractual requirements.
• Consulting role to clients and senior leadership as an expert on Governance, Performance Reporting, Incident Management, Survey Management and Change Management.
• Ensure all projects within span are operating within the budget.
• Drive various team initiatives and priorities like analytics, automation, visualization, and innovation.
• Guide team members within span to excel in their deliverables and drive performance.
• Understand business problems and drive solutions to resolve business/operational challenges.
• Develop strategies for effective data analysis and reporting.
• Select, configure, and implement analytics solutions.
• Liaise with internal process owners for Governance, Change Management, Satisfaction Surveys, Incident Management and Performance Reporting.
• Build systems to transform raw data into actionable business insights, with the right visualization tools (Tableau, Power BI, etc.).
• Knowledge of MS Office; familiarity with business intelligence tools.
• Attention to detail and problem-solving aptitude.
• Review and analyze satisfaction surveys; summarize findings; work with contract service delivery team leads to determine remedial actions.