Measurement and Report Associate Manager

Accenture PLC; Gurugram District; On-site; INR 4,000,000 - 6,000,000; Full time

Job summary

Accenture is seeking a Measurement and Report Associate Manager in Gurugram to lead governance, reporting analytics and SLA/KPI tracking for client engagements. You will manage a team of 15+, drive automation with Power BI and Excel, and collaborate with account leaders to ensure contractual compliance and timely delivery.

Strong presentation and client-facing skills are essential; a graduation is required.

Qualifications

• Any Graduation is required.
• 10–14 years of experience in reporting and governance.
• Experience managing a team of 15+ people.
• Client relationship management experience.

Responsibilities

• Lead a team of 15+ professionals in governance, reporting and analytics.
• Ensure adherence to contractual governance, reporting, incident and change management.
• Drive automation and analytics to improve SLA/KPI tracking.
• Develop data-driven insights with Power BI/Tableau.
• Present insights and dashboards to leadership and clients.
• Mentor associates to deliver high-quality outputs.

Skills

Business Reporting & Governance

Education

Any Graduation

Tools

MS Office

Excel

Power Automate

Power Apps

Power BI

VBA Macros

Tableau

Job description

Skill required: Business Reporting & Governance - Reporting Analytics Designation: Measurement and Report Associate Manager Qualifications:Any Graduation Years of Experience:10 to 14 years

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com

What would you do?

• The Business Reporting and Governance vertical helps to deploy and deliver robust tracking mechanism for SLA or KPI or any other operations on a day-to-day basis. The Governance team will be responsible for contractual compliance of various aspects of contract like Governance, Reporting, Incident Management, Change Management and Survey Management along with driving automation and analytics
• Assessing, managing, using, improving, monitoring, maintaining, and protecting organizational information through a system of decision rights and accountabilities for information related processes, executed according to agreed-upon models which describe who can take what actions, with what information, when, under what circumstances and using what methods.
• The role is a combination of individual contributor and supervisory tasks. Experience is managing team of 15 or more people is a must.
• Client relationship management experience also required.

What are we looking for?

• Proficient in MS Office with advance knowledge in excel formulas.
• Ability to create Nice and User friendly excel or Bi dashboards.
• Ability to create meaningful presentation through PowerPoint.
• Good to have - Knowledge in Power Automate, Power Apps, Powerbi
• Good to have - VBA Macros
• Good Understanding of processes like (e.g., F and A, Marketing Operations, HR, Procurement and Supply Chain)

People or Team Management Roles and Responsibilities:

• Work with Account and Service Delivery leadership to ensure timely delivery of complete portfolio of Business Reporting and Governance Services
• Ensure services are constantly aligned to the contractual requirements.
• Consulting role to clients and senior leadership as an expert on Governance, Performance Reporting, Incident Management, Survey Management and Change Management
• Ensure all projects within span are operating within the budget.
• Drives various team initiatives and priorities like analytics, automation, visualization, and innovation.
• Guide team members within span to excel in their deliverables and drive performance.
• Understand business problems and drive solutions to resolve business or operational challenges. Develop strategies for effective data analysis and reporting.
• Select, configure, and implement analytics solutions.
• Liaise with internal process owners for Governance, Change Management, Satisfaction Surveys, Incident Management and Performance Reporting
• Build systems to transform raw data into actionable business insights, with the right visualization tools (Tableau, Power BI etc.)
• Knowledge of MS Office); familiarity with business intelligence tools
• Attention to detail and Problem-Solving Aptitude
• Review and analyze satisfaction surveys; summarize findings; work with contract service delivery team leads to determine remedial actions
• The Business Reporting and Governance Associate Manager needs to deploy and deliver on a portfolio of deliverables like Client and Leadership Governance, Performance Reporting, Incident Management, Survey Management and Change Management.
• This role requires excellent project management, client facing skills and experience along with strong business acumen and ability to solve business problems.
• Ability to multi-task across several projects in a dynamic environment and deliver with high diligence.

Any Graduation

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences.All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law.Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

Bring your incredible skills and join our global team of innovators. We come together from different backgrounds across the world and work with the latest technologies to create value and growth for our clients. With us, you’ll continue to learn and grow so you can advance in your career. Your personal dreams and ambitions are just as important to us; that’s why we offer support any way we can—when you thrive, we all thrive.

Explore your next step at Accenture Belong. Grow. Thrive. Join agreat place to work for reinventors who drive meaningful change for our clients, communities, and the world. Wo rld. Explore your next step at Accenture