MBBS Doctors – Online Chat Consultations

Plum Benefits Private Limited; Bengaluru; Hybrid; INR 502,000 - 614,000; Full time

Job summary

Plum Benefits Private Limited is seeking MBBS doctors for online chat consultations based in Bangalore. This full-time hybrid role involves performing medical consultations via chat, documenting records, and ensuring high-quality patient care.

Working hours include a 9-hour shift with a 1-hour break, six days a week, and a mix of WFO and WFH. Candidates must have 1–2 years post-MBBS experience and excellent written English to communicate clearly with patients.

Qualifications

• MBBS degree with 1–2 years post-MBBS experience.
• Excellent written English communication skills.
• Comfortable handling patient consultations through chat.
• Must be based in Bangalore.
• Strong clinical judgment and a patient-first approach.

Responsibilities

• Provide medical consultations and guidance to patients through chat.
• Understand patient concerns and provide appropriate medical advice.
• Maintain accurate consultation records and documentation.
• Ensure timely responses and a high standard of patient care.
• Follow established clinical protocols and escalation guidelines.

Skills

Excellent written English

Education

MBBS degree

Job description

MBBS Doctor – Online Chat Consultations

Location: Bangalore
Compensation: ₹45,000–55,000 per month
Experience: 1–2 years post-MBBS

About the Role

We are looking for qualified and patient-focused MBBS doctors to join our team for online chat consultations.

Key Responsibilities

• Provide medical consultations and guidance to patients through chat.

• Understand patient concerns and provide appropriate medical advice.

• Maintain accurate consultation records and documentation.

• Ensure timely responses and a high standard of patient care.

• Follow established clinical protocols and escalation guidelines.

Requirements

• MBBS degree with 1–2 years of post-MBBS experience.

• Excellent written English communication skills.

• Comfortable handling patient consultations through chat.

• Must be based in Bangalore.

• Strong clinical judgment and a patient-first approach.

Work Schedule

• Working hours: 9-hour shift, with a 1-hour break.

• Working days: 6 days a week.

• Work arrangement: Full time, 1 day Work From Office (WFO) and 5 days Work From Home (WFH).

• Shift timings and weekly off will be discussed and finalised before joining.