Markets Data Management Manager AVP

Natwest Digitalx; Gurugram District, Chennai; On-site; INR 2,800,000 - 5,200,000; Full time

Job summary

Natwest Digitalx in India is seeking a Markets Data Management Manager AVP to define and drive the department’s culture and strategic goals, while leading onboarding, reference data, off-boarding and lifecycle data for customers.

You will guide teams and stakeholders to improve operational efficiency across the customer lifecycle, compare options for simplification, and develop staff through ongoing learning and skills enhancement.

Qualifications

• Experience in the financial services industry.
• Proven ability to lead and motivate teams.
• Track record of implementing process improvements.
• Ability to create a culture focused on productivity and change management.
• Excellent communication and interpersonal skills.

Responsibilities

• Define and drive the team’s strategy and agenda.
• Lead onboarding, reference data, off-boarding and lifecycle events.
• Identify opportunities to improve customer lifecycle efficiency.
• Engage with stakeholders to align risk, cost and timelines.
• Maintain data quality and participate in industry forums to stay current.

Skills

Financial services experience

Leadership

Process improvement

Operational risk control

Change management

Communication skills

Job description

Job Summary

Join us as a Markets Data Management Manager AVP

• In this influential role, youll define, drive and shape the culture of your department, embedding strategic goals throughout all levels
• Youll be leading the people and function who facilitate the on-boarding, reference data, off-boarding and in-life cycle events of the customer
• Hone your stakeholder management and influencing skills in a role where youll be able to build your network and gain exposure for your work
• We're offering this role at associate vice president level

What you'll do

As a Markets Data Management Manager, youll be working with your teams and stakeholders to identify and improve operational efficiency for the customer life-cycle. Youll compare and contrast alternative options for simplification, strategic planning and investment. In order to inspire and educate your team, youll seek out opportunities to engage with new and existing functions and learn new skills.

Well look to you to maintain an in-depth understanding of the end-to-end customer lifecycle to identify opportunities for optimisation and to provide an excellent customer experience.

Youll also be:

• Working with internal stakeholders to make sure they fully understand the team's strategy and agenda, building a climate of continuous improvement
• Executing projects on behalf of your stakeholders and formulating plans in-line with risk, cost and time requirements
• Making sure that your team fully understand their role in the customer in-life cycle management
• Participating in industry forums and regularly reviewing market initiatives in order to maintain and drive forward data quality best practice
• Driving disciplined cost management and a culture of cost consciousness and operational excellence

The skills you'll need

Youll have previous experience of leading and motivating teams, alongside the ability to build, maintain and enhance relationships at all levels. Well expect you to have the ability to analyse and diagnose issues, alongside experience of delivering long term plans and large scale projects.

Youll also need:

• Extensive experience in the financial services industry
• A background of working in a rapidly evolving and changing environment with minimum line management
• A track record of implementing process improvements and creating robust operational risk control frameworks
• The ability to create a culture that will drive productivity and ensure quality and change management
• Excellent communication and interpersonal skills, with experience of influencing others and winning support

Hours

45