Marketing Services Program Manager

Stripe; Bengaluru; On-site; INR 2,400,000 - 3,800,000; Full time

Job summary

Stripe in Bengaluru invites a results-driven Marketing Services Program Manager to own and optimize multi-channel campaign execution, with deep Marketo expertise. You will partner with Growth, Lifecycle, EMEA, and Demand Marketing to design scalable campaigns and drive operational efficiency.

Ideal candidates have 5+ years in marketing automation, strong project management and analytical skills, and a growth mindset, thriving in a fast-paced tech environment.

Qualifications

• 5+ years of experience in a marketing automation or campaign management role.
• 3+ years of proven expertise in Marketo, with a strong track record of developing scalable programs and driving successful campaign outcomes.
• Demonstrated project management skills with experience leading cross-functional initiatives.
• Excellent communication skills, able to convey complex ideas effectively and tailor messaging to diverse stakeholders.
• Strong analytical skills with a detail-oriented mindset to track performance metrics, analyze data, and identify opportunities for improvement.
• Ability to work both independently and collaboratively within a team-oriented environment.
• Bachelor's degree in Marketing, Business, or a related field, or equivalent practical experience.
• Proactive, with a growth mindset and a passion for continuous learning and improvement.

Responsibilities

• Serve as process owner for campaign execution across email, landing pages, and paid media, supporting Growth and EMEA teams.
• Scope campaign requirements, assess complexity, and lead capacity planning to ensure smooth and timely execution.
• Consult on best practices in Marketo, with a focus on automation, scalability, and operational design.
• Design and execute complex nurture and trigger campaigns, then standardize and scale them for broader use.
• Partner with marketing stakeholders to streamline workflows, reduce friction, and optimize campaign delivery.
• Lead programs to address recurring execution challenges—defining objectives, success metrics, and building repeatable processes.
• Identify operational risks early, communicate clearly with stakeholders, and implement sustainable solutions.
• Drive ongoing improvements in marketing execution through process innovation, automation, and efficiency.
• Collaborate cross-functionally with Growth, Regional and Demand Marketing, Engineering, and Design to align on priorities and execution strategy.
• Maintain scalable documentation and support coordination with offshore production teams.

Skills

Marketing automation

Campaign management

Project management

Communication

Analytics

Independent working

Education

Bachelor's degree in Marketing or Business

Tools

Marketo

Job description

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About The Team

Marketing Services is a team of marketing execution experts and systems thinkers focused on efficiency. We partner closely with Regional and Demand marketing, Growth, Martech, and creative teams to deliver scalable, high-impact campaigns across channels. While we operate globally, this role is focused on supporting the EMEA region.

What you’ll do

We are seeking a highly skilled and results-driven Marketing Services Program Manager to serve as the process owner for marketing campaign execution across multiple channels. The ideal candidate will possess a strong background in campaign management, with deep expertise in email marketing platforms like Marketo. This individual will work closely with diverse teams to enhance our marketing efforts, driving operational efficiency and process improvement.

Responsibilities

• Serve as the process owner for campaign execution across email, landing pages, and paid media, supporting Growth, Lifecycle, EMEA and Demand Marketing teams.
• Scope campaign requirements, assess complexity, and lead capacity planning to ensure smooth and timely execution.
• Consult on best practices in Marketo, with a focus on automation, scalability, and operational design.
• Design and execute complex nurture and trigger campaigns, then standardize and scale them for broader use.
• Partner with marketing stakeholders to streamline workflows, reduce friction, and optimize campaign delivery.
• Lead programs to address recurring execution challenges—defining objectives, success metrics, and building repeatable processes.
• Identify operational risks early, communicate clearly with stakeholders, and implement sustainable solutions.
• Drive ongoing improvements in marketing execution through process innovation, automation, and efficiency.
• Collaborate cross-functionally with Growth, Regional and Demand Marketing, Engineering, and Design to align on priorities and execution strategy.
• Maintain scalable documentation and support coordination with offshore production teams.

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum Requirements

• 5+ years of experience in a marketing automation or campaign management role, ideally within a fast-paced environment.
• 3+ years of proven expertise in Marketo, with a strong track record of developing scalable programs and driving successful campaign outcomes.
• Demonstrated project management skills with experience leading cross-functional initiatives.
• Excellent communication skills, able to convey complex ideas effectively and tailor messaging to diverse stakeholders.
• Strong analytical skills with a detail-oriented mindset to track performance metrics, analyze data, and identify opportunities for improvement.
• Ability to work both independently and collaboratively within a team-oriented environment.
• Bachelor's degree in Marketing, Business, or a related field, or equivalent practical experience.
• Proactive, with a growth mindset and a passion for continuous learning and improvement.

Preferred Qualifications

• Experience in the technology or financial services sectors, ideally within a high-growth company.
• Familiarity with digital marketing channels, including paid media, SEO, and landing page optimization.
• Knowledge of marketing automation tools and processes to enhance efficiency and scalability in campaign execution.
• Strong adaptive skills with a proven ability to thrive in a rapidly changing environment.
• Experience managing or collaborating with an offshore production team to streamline operations

In-office expectations

Office-assigned Stripes in most of our locations are currently expected to spend at least 50% of the time in a given month in their local office or with users. This expectation may vary depending on role, team and location. For example, Stripes in Stripe Delivery Center roles in Mexico City, Mexico, Bengaluru, India, and Dublin, Ireland work 100% from the office. Also, some teams have greater in-office attendance requirements, to appropriately support our users and workflows, which the hiring manager will discuss. This approach helps strike a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility when possible.

Pay and benefits

Stripe does not yet include pay ranges in job postings in every country. Stripe strongly values pay transparency and is working toward pay transparency globally.

We look forward to hearing from you.

At Stripe, we’re looking for people with passion, grit, and integrity. You’re encouraged to apply even if your experience doesn’t precisely match the job description. Your skills and passion will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns. At Stripe, we welcome diverse perspectives and people who think rigorously and aren’t afraid to challenge assumptions. Join us.