Marketing Operations

ETRADE MARKETING PRIVATE LIMITED; Gurugram District; On-site; INR 600,000 - 900,000; Full time

Job summary

ETRADE MARKETING PRIVATE LIMITED is seeking an experienced Marketplace Operations professional to own end-to-end operations for Amazon, Flipkart, and the brand website. You will drive listings, inventory, orders, logistics, and reporting across platforms with full ownership of operations.

The role requires hands-on marketplace experience, Shiprocket/ERP exposure, and the ability to manage multiple workstreams independently.

Qualifications

• Hands-on Amazon & Flipkart operations experience.
• Shiprocket & ERP exposure (Odoo preferred).
• Ability to manage multiple workstreams independently.

Responsibilities

• Manage Seller Central & Seller Hub operations end-to-end.
• Coordinate with KAMs, platform teams, and vendors.
• Create, update, and optimise product listings (ASINs, A+ content, pricing).
• Ensure listing hygiene and compliance.
• Track inventory, reconciliation, ageing, and replenishment.
• Execute pricing changes, deals, coupons, and promotions.
• Manage product listings, pricing, coupons, and PDP accuracy.
• Track daily orders, cancellations, NDRs, RTOs, and fulfilment issues.
• Oversee Shiprocket operations and courier escalations.
• Handle influencer/internal order dispatch.
• Manage Odoo ERP and inventory reconciliation across platforms.
• Maintain daily/weekly sales & operations trackers.
• Monitor marketplace and website performance.
• Generate UTMs and prepare weekly performance reports.

Skills

Amazon & Flipkart operations

Shiprocket exposure

ERP exposure (Odoo)

Manage multiple workstreams

Tools

Shiprocket

Odoo ERP

Job description

Founded with the vision of becoming the largest e-commerce aggregator in India, over the years, eTrade has successfully established itself as a market leader in the industry and has carved a niche for itself in the e-commerce space. We're proud to be certified as a Great Place to Work®, a reflection of our strong culture, inclusive environment, and people-first philosophy. We were recognized as one of the Top 30 FUTURE READY Workplaces in India for 2024 by Fortune India and CEIL HR.

In 2024, we launched our own brand of Lifestyle consumer products – Dylect (https://www.dylect.in/). Currently, Dylect has an extensive range of products in the Auto and Solar categories with Kitchen Appliances category being the next big launch. Within a short span, Dylect has been able to capture significant market share due to our strong product, brand and operations ecosystems.

Role Overview

Own end-to-end marketplace and D2C website operations across Amazon, Flipkart, and the brand website. Drive listings, inventory, orders, logistics, and reporting with complete operational ownership.

Key Responsibilities

Marketplace Operations (Amazon & Flipkart) – 360° Ownership

• Manage Seller Central & Seller Hub operations end-to‑end
• Coordinate with KAMs, platform teams, and vendors
• Create, update, and optimise product listings (ASINs, A+ content, pricing)
• Ensure listing hygiene and compliance
• Track inventory, reconciliation, ageing, and replenishment
• Execute pricing changes, deals, coupons, and promotions

D2C Website Operations

• Manage product listings, pricing, coupons, and PDP accuracy
• Track daily orders, cancellations, NDRs, RTOs, and fulfilment issues
• Oversee Shiprocket operations and courier escalations
• Handle influencer/internal order dispatch
• Manage Odoo ERP and inventory reconciliation across platforms

Reporting & Tracking

• Maintain daily/weekly sales & operations trackers
• Monitor marketplace and website performance
• Generate UTMs and prepare weekly performance reports

What Success Looks Like

• Optimised and live ASIN portfolio
• Accurate, timely reporting
• Seamless coordination across platforms & warehouse

Skills Required

Must Have

• Hands‑on Amazon & Flipkart operations experience
• Shiprocket & ERP exposure (Odoo preferred)
• Ability to manage multiple workstreams independently

Good to Have

• D2C brand experience
• Understanding of UTMs/performance tracking