Marketing Executive-Courtyard by Marriott Vitthalapur

Courtyard by Marriott; Amravati; On-site; INR 420,000 - 660,000; Full time

Job summary

Courtyard by Marriott in India seeks a Sales & Marketing team member to promote our brand and maximize revenue. You will call potential owners to arrange preview package tours and explain presentation requirements.

You will ensure guest satisfaction while upholding company policies and professional standards. The role emphasizes guest relations, teamwork, and coaching junior staff, with duties including administrative tasks and maintaining confidentiality.

Qualifications

• Education: High school diploma or GED.
• At least 1 year of related work experience.
• No supervisory experience expected.
• No license or certification required.

Responsibilities

• Promote awareness of brand image internally and externally.
• Use sales techniques that maximize revenue while maintaining guest loyalty.
• Communicate with potential owners via telephone to set up preview package sales/tours.
• Encourage guests to purchase or schedule preview package tours.
• Explain details and requirements for attending a sales presentation to potential owners.
• Verify eligibility for preview package sales/tours.
• Assist management in training, evaluating, counseling, motivating and coaching employees; be a role model and first contact for GFT/Open Door Policy.
• Follow all company policies; maintain professional appearance; protect confidentiality and guest/privacy.
• Welcome and acknowledge guests according to standards; address service needs; thank guests sincerely.
• Demonstrate clear and professional language; prepare/Review written documents; answer phones with etiquette.
• Develop positive working relationships; support team toward goals; listen to colleagues' concerns.
• Ensure adherence to quality expectations; perform light physical tasks up to 10 pounds.
• Perform other reasonable duties as requested by Supervisors.

Skills

Excellent communication

Sales techniques

Telephone skills

Guest service

Education

High school diploma or GED

Job description

Additional Information

• Job Number: 26111946
• Job Category: Sales & Marketing
• Location: One Marriott Drive, Need Address, Vitthalapur 382120, India VIEW ON MAP
• Schedule: Full Time
• Located Remotely?: N
• Position Type: Non-Management

Position Summary

Promote awareness of brand image internally and externally. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Communicate with potential owners via telephone to set up preview package sales/tours. Encourage guests or callers to purchase or schedule preview package sales/tours. Explain details and requirements related to attending a sales presentation to potential owners. Verify that individuals meet eligibility requirements for preview package sales/tours prior to scheduling a tour for a Marriott vacation club property. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets). Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing). Receive, record, and relay messages accurately, completely, and legibly. Assist management in training, evaluating, counseling, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Preferred Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: At least 1 year of related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun.

In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.