Marketing Communications Manager

Park Hyatt Los Cabos at Cabo del Sol; Bengaluru; On-site; INR 1,500,000 - 2,800,000; Full time

Job summary

Hyatt Hotels Corporation seeks a Marcom Manager to develop and execute integrated marketing and communications strategies for the Hyatt brand, driving revenue and guest engagement across digital channels and PR.

The role collaborates with Sales, Events, Revenue, and agencies to deliver campaigns, manage budgets, and ensure brand consistency across all markets, including EAME regional activities.

Qualifications

• Bachelor's degree in marketing, communications, business, or related field.
• 4–7 years of marketing/communications experience, preferably in hospitality.
• Strong understanding of digital marketing tools and channels.
• Excellent written and verbal communication skills.
• Creative thinking with strong attention to detail.
• Ability to manage multiple projects and deadlines.
• Experience working with agencies and media partners.

Responsibilities

• Develop and implement comprehensive marketing and communications plans aligned with hotel revenue goals.
• Manage brand positioning and ensure compliance with Hyatt brand guidelines.
• Oversee digital marketing channels including website, SEO/SEM, email campaigns, and social media.
• Plan and execute advertising campaigns (online and offline).
• Manage public relations activities, including media outreach and influencer partnerships.
• Coordinate photo shoots, video production, and content creation for promotions.
• Collaborate with Sales, Events, and Revenue teams to drive business across rooms, F&B, and events.
• Monitor market trends, competitor activities, and customer insights.
• Track campaign performance using analytics tools and optimize strategies.
• Manage marketing budgets and ensure ROI on campaigns.

Skills

Digital marketing understanding

Written and verbal communication

Creative thinking

Project management

Agency/media partner experience

Education

Bachelor’s degree in Marketing/Communications/Business or related field

Tools

Google Analytics

CRM systems

Social media advertising

Job description

Close Inclusive Collection Job Postings Notification

"I believe successful people are the ones who take the initiative to learn, unlearn and relearn. It’s important to constantly challenge your knowledge and step out of your comfort zone."

"I believe successful people are the ones who take the initiative to learn, unlearn and relearn. It’s important to constantly challenge your knowledge and step out of your comfort zone."

Peggy Focheux Duval: Director of Learning & Development, France

The Marcom Manager is responsible for developing and executing integrated marketing and communication strategies to promote the hotel’s brand, drive revenue, and enhance guest engagement. This role oversees digital marketing, public relations, advertising, and brand positioning in line with Hyatt’s global standards.

Responsbiltiies

• Develop and implement comprehensive marketing and communications plans aligned with hotel revenue goals
• Manage brand positioning and ensure compliance with Hyatt brand guidelines
• Oversee digital marketing channels including website, SEO/SEM, email campaigns, and social media platforms
• Plan and execute advertising campaigns (online and offline)
• Manage public relations activities, including media outreach, press releases, and influencer partnerships
• Coordinate photo shoots, video production, and content creation for promotional use
• Collaborate with Sales, Events, and Revenue teams to drive business across rooms, F&B, and events
• Monitor market trends, competitor activities, and customer insights
• Track campaign performance using analytics tools and optimize strategies accordingly
• Manage marketing budgets and ensure ROI on campaigns
• Maintain relationships with agencies, vendors, and media partners

Qualifications

• Bachelor’s degree in marketing, Communications, Business, or related field
• 4–7 years of experience in marketing/communications, preferably in hospitality
• Strong understanding of digital marketing tools (Google Analytics, social media ads, CRM systems)
• Excellent written and verbal communication skills
• Creative thinking with strong attention to detail
• Ability to manage multiple projects and deadlines
• Experience working with agencies and media partners

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