Market Research Operations Associate (Remote)

Guidepoint; Mumbai; Hybrid; INR 600,000 - 900,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive medical coverage

Hybrid and remote work flexibility

Central office locations

Entrepreneurial environment

Career growth

Casual and collaborative work culture

Job summary

Guidepoint's Qsight group seeks a detail-oriented Market Research Operations Associate to support tracker products and healthcare market intelligence initiatives, focusing on panel recruitment, Excel-based data management, and recurring tracker maintenance.

The role is execution-focused, requires strong organizational and Excel skills, and offers hybrid/remote options from Pune or Mumbai with US Eastern Time hours; ideal for candidates aiming to build a career in research operations.

Qualifications

• Bachelor's degree in Market Research or related discipline
• 1–2 years of experience in market research or related field
• Experience supporting survey programming, testing, deployment, and distribution; Qualtrics preferred
• Strong Excel skills including Pivot Tables, lookup functions, data cleaning, and data validation
• Experience performing data quality checks and preparing datasets for reporting
• Experience coordinating multiple research projects and deadlines

Responsibilities

• Support recurring research operations and tracker processes while developing expertise in research operations and healthcare market intelligence
• Recruit, onboard, and manage panel members supporting recurring research studies
• Support monthly and quarterly data collection activities from longitudinal panels of medical aesthetics and healthcare professionals
• Coordinate day-to-day execution of recurring research projects to ensure timelines and quality standards are met
• Assist with survey questionnaire development, Qualtrics programming, survey testing, deployment, and survey distribution
• Perform Excel-based data collection, validation, quality assurance, and data management activities
• Organize, clean, and prepare research data in Excel to support downstream reporting and analysis
• Review and prepare data for monthly and quarterly release cycles while ensuring accuracy, completeness, and consistency
• Maintain recurring trackers, reports, dashboards, and operational documentation
• Support reporting and data visualization efforts by preparing clean, validated datasets for internal teams and client deliverables
• Collaborate with cross-functional teams including research, survey programming, and data operations to support successful project execution

Skills

Excel

Pivot Tables

Qualtrics

Data Quality

Panel Management

Survey Operations

Project Coordination

Communication

Education

Bachelor's degree in Market Research or related field

Tools

Qualtrics

Power BI

Job description

Overview

Guidepoint's Qsight group is a high-growth division of Guidepoint focused on building market-leading data intelligence solutions for the medical aesthetics industry. Operating like a startup within a larger high-growth company, Qsight works with proprietary data to generate actionable insights for leading institutional investors, medical device companies, pharmaceutical companies, and aesthetics organizations worldwide.

Qsight is seeking a detail-oriented and execution-focused Market Research Operations Associate to support our Tracker products and other healthcare market intelligence initiatives. Tracker is one of Qsight's flagship data products, monitoring growth and trends across multiple Medical Aesthetics and MedTech markets through recurring survey-based research.

This is an execution-focused Research Operations role. The majority of the work involves panel recruitment and management, Excel-based data management, recurring tracker maintenance, data quality checks, and supporting survey-based research projects. This role is best suited for candidates who enjoy structured operational work, have strong organizational and Excel skills, and are looking to build a career in research operations.

The ideal candidate has experience with market research, survey operations, panel management, or research project coordination and enjoys working behind the scenes to ensure research projects are delivered accurately and on time.

This is a hybrid position based out of our Pune or Mumbai office, or can be fully remote. Candidates must be available to work US Eastern Time hours (6:30 PM IST – 3:30 AM IST).

What You'll Do

• Support recurring research operations and tracker processes while developing expertise in research operations and healthcare market intelligence
• Recruit, onboard, and manage panel members supporting recurring research studies
• Support monthly and quarterly data collection activities from longitudinal panels of medical aesthetics and healthcare professionals
• Coordinate day-to-day execution of recurring research projects to ensure timelines and quality standards are met
• Assist with survey questionnaire development, Qualtrics programming, survey testing, deployment, and survey distribution
• Perform Excel-based data collection, validation, quality assurance, and data management activities
• Organize, clean, and prepare research data in Excel to support downstream reporting and analysis
• Review and prepare data for monthly and quarterly release cycles while ensuring accuracy, completeness, and consistency
• Maintain recurring trackers, reports, dashboards, and operational documentation
• Support reporting and data visualization efforts by preparing clean, validated datasets for internal teams and client deliverables
• Collaborate with cross-functional teams including research, survey programming, and data operations to support successful project execution

What You Have

• Bachelor's degree in Market Research, Business, Sociology, Economics, Statistics, Life Sciences, Psychology, or a related discipline
• 1–2 years of experience in market research, research operations, survey operations, panel management, research coordination, or a related field
• Experience supporting survey programming, testing, deployment, and distribution; Qualtrics experience strongly preferred
• Strong Excel skills, including Pivot Tables, lookup functions, filtering, data cleaning, and data validation
• Experience performing data quality checks and preparing datasets for reporting
• Experience coordinating multiple research projects and deadlines simultaneously
• Strong organizational skills with exceptional attention to detail
• Excellent written and verbal communication skills
• Ability to work independently while collaborating across multiple teams
• Experience with panel recruitment or panel management is highly preferred
• Desire to build a long-term career in research operations within a fast-paced, growing organization

Nice to Have

• Experience working with recurring tracker studies or longitudinal research
• Healthcare, pharmaceutical, medical device, or consumer research experience
• Experience with survey platforms such as Qualtrics
• Experience supporting dashboards or recurring reporting processes
• Familiarity with Power BI or other reporting tools

What We Offer

• Competitive compensation
• Comprehensive medical coverage
• Hybrid and remote work flexibility
• Central office locations
• Entrepreneurial environment with high ownership and autonomy
• Opportunities to learn directly from experienced market research professionals
• Career growth within a global research and data intelligence organization
• Casual and collaborative work environment

About Guidepoint

Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action.

Backed by a network of nearly 1.75 million experts and Guidepoint’s 1,600 employees worldwide, we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful.

At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience.