Manager, Water Treatment Operations (EAII Advisors)

Evidence Action; New Delhi; In loco; INR 1.200.000 - 1.900.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health insurance

Life and accidental insurance

PF/ESIC and Gratuity

Learning and development

Generous leave

Descrizione del lavoro

Evidence Action is seeking a technically strong, operationally rigorous Manager to own the ILC intervention through its full lifecycle—pilot, validate, then scale across geographies. You will lead regional teams and ground operations, ensuring SOPs, data-driven decisions, and scalable processes.

The role demands 5–8 years of hands-on field ops experience, strong English communication, and up to 40% domestic travel. Join a mission-driven team delivering measurable public health impact.

Competenze

• Bachelor's degree in Engineering (Civil, Mechanical, Chemical, or Environmental) or a closely related technical discipline.
• Minimum of 5-8 years of experience in technically complex program delivery, with hands-on field operations and a subsequent scale-up.
• Proven experience hiring, structuring, and leading teams across dispersed geographies in rural or resource-limited settings.
• Strong ability to use data for decision-making, protocol design, and continuous improvement.
• Excellent spoken and written English, with the ability to synthesize information and meet tight deadlines.
• Willingness to travel up to 40% of the time domestically.

Mansioni

• Own day-to-day ground operations end-to-end: site setup, installation quality, O&M adherence, supply and logistics, and water-quality benchmarks.
• Establish the pilot's operational backbone —SOPs, workflows, escalation paths — then standardize for scale.
• Run root-cause analysis on bottlenecks and drive continuous improvement across sites.
• Manage vendor performance, field logistics, and resource allocation in low-infrastructure settings.
• Serve as the technical lead for the ILC intervention — dosing calibration, chlorine residual management, device configuration, etc.
• Own operational performance across intervention sites, including installation quality and data validation.
• Diagnose recurring failures, design scalable solutions, and embed corrective protocols.
• Collaborate with academic/technical partners, vendors, and the product team to strengthen field protocols.
• Hire, structure, and lead new field/coordination teams with clear KPIs.
• Provide leadership, mentorship, and performance management to team members.
• Run performance tracking via dashboards and reports.
• Contribute to tools, training materials, and knowledge transfer for capacity building.
• Represent the LMT with government departments, academic partners, and community stakeholders.

Conoscenze

Field operations

Data-driven decisions

Team leadership

English proficiency

Travel readiness

Formazione

Bachelor's degree in Engineering or related technical discipline

Descrizione del lavoro

About EAII

EAII Advisors, Evidence Action's technical partner in India, supports state governments in delivering evidence-based public health programs, including safe drinking water initiatives and school and Anganwadi-based National Deworming Day and iron and folic acid supplementation. Operating across 10 states, EAII Advisors provides technical assistance to ministries of health, education, water, and women and child development, reducing health burdens in impoverished communities and improving the long-term wellbeing of children and families. For more information, read about our work here: About Evidence Action and EAII

About Evidence Action

At Evidence Action, we deliver data-driven interventions that transform lives at an unprecedented scale. We identify neglected global health issues and deploy proven solutions, forging healthier futures for generations. Our model operationalizes leading academic research (including from Nobel-winning economists). We measure progress and outcomes at every stage to ensure we're making a real impact for people living in poverty and suffering from preventable or treatable health issues. Operating across 11 countries, our team of 900+ has reached over 500 million people, working closely with governments to scale these interventions.

• Our Deworm the World program has delivered over 2 billion treatments, significantly reducing worm prevalence and generating more than $23 billion in lifetime productivity gains.
• Through Safe Water Now, we've saved the lives of over 15,000 children.
• Our Accelerator explores untapped opportunities in global health, testing low-cost interventions with the greatest potential to save and improve lives.

At Evidence Action, your colleagues are your greatest asset. You'll partner with high-caliber colleagues in an environment blending innovation, autonomy, and teamwork. Our team excels in disruptive thinking and believes in rolling up our sleeves to get things done. If you're looking to work flexibly and with purpose, join a team that delivers measurable change for millions.

The Role

We are seeking a technically strong, operationally rigorous Manager to own the ILC intervention through its full lifecycle — first establishing and validating the pilot, then driving its scale-up across new and existing geographies. This is a sequential mandate: the Manager sets up the pilot, proves the model on the ground, and subsequently leads the transition into full-scale, multi-site operations. Throughout, the role carries direct ownership of regional teams and ground operations.

The ideal candidate brings deep operational and technical experience — someone who has run field operations hands-on, solved device- and system-level problems directly, and later scaled those operations into a repeatable, standardised model. 5-8 years relevant experience required.

Responsibilities

Operations Delivery (35%) —

• Own day-to-day ground operations end-to-end: site setup, installation quality, O&M adherence, supply and logistics, and water-quality benchmarks.
• Establish the pilot's operational backbone —SOPs, workflows, escalation paths — then progressively harden and standardize these systems for scale.
• Run root-cause analysis on operational bottlenecks and drive continuous improvement across sites
• Manage vendor performance, field logistics, and resource allocation in low-infrastructure settings.

Technical Ownership (30%)

• Serve as the technical lead for the ILC intervention — dosing calibration, chlorine residual management, device configuration, and troubleshooting across varied field infrastructure
• Own operational performance across intervention sites, including installation quality, O&M adherence, water-quality benchmarks, and real-time data validation through dashboards and raw-data review
• Diagnose recurring technical and operational failures, design scalable solutions, and embed corrective protocols across teams and geographies
• Collaborate with academic and technical partners, vendors, and the product team to strengthen device performance and field protocols

Team Building & Management (20%)

• Hire, structure, and lead new field and coordination teams - defining roles, KPIs, and reporting lines aligned to program priorities
• Provide direct leadership, mentorship, and structured performance management to team members, driving accountability and a culture of transparency and learning
• Run structured performance management via trackers, dashboards, and review cadences

Stakeholder Collaboration (15%)

• Contribute to the development of tools, frameworks, training materials, and methodologies for effective knowledge transfer and capacity building
• Represent the LMT with government departments (e.g., JJM, PHED / RWSS), academic partners, and community stakeholders, championing technical and programmatic excellence
• Communicate insights, risks, and recommendations to ISW leadership in a timely and structured manner

Requirements

• Bachelor's degree in Engineering (Civil, Mechanical, Chemical, or Environmental) or a closely related technical discipline
• Minimum of 5-8 years of experience in technically complex program delivery, with demonstrable, including hands-on field operations and a subsequent scale-up
• Proven experience hiring, structuring, and leading teams, ideally across dispersed geographies in rural or resource-limited settings
• Strong ability to use data for decision-making, protocol design, and continuous improvement
• Excellent spoken and written English, with the ability to synthesise information and produce high-quality documents to tight deadlines
• Willingness to travel up to 40% of the time domestically

Desirable

• Master's degree in Engineering, Management, or a related discipline
• Experience running large, multi-site field operations, ideally having taken an operation from pilot through to scale-up
• Exceptional ability to work with minimal supervision while proactively surfacing progress and bottlenecks to leadership

Benefits

• Comprehensive health insurance with IPD and OPD provisions,
• Life and Accidental insurance
• PF, ESIC and Gratuity as per statutory requirements
• Mental and physical well-being benefits
• Learning and Development benefit
• Generous leave
• Avenues for engagement and recognition

Compensation

Competitive and commensurate with the individual's credentials, experience, and previous pay scale

All contracting arrangements will be made through EAII Advisors Private Limited. EAII is an equal opportunity employer. Employment at EAII is based solely on an individual's merit and qualifications directly related to professional competence. EAII does not discriminate against any employee or applicant because of race, caste, creed, colour, religion, gender, origin, disability, marital status, or any other basis protected by law.

Note:

This role will be open for applications until May 31st, 2026.