Manager -TM Core Projects

Vodafone Idea Limited; Bhind; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Vodafone Idea Limited is seeking a Manager for Core Operations (TM- Core Operations) in Mumbai to ensure uptime of CS/PS/IMS Core systems and regulatory compliance. The role focuses on operational excellence, incident management, and coordinating cross-functional activities.

The candidate will oversee O&M routines, node health checks, and budget planning for PaCo links, while guiding a virtual team and ensuring changes are documented in LLD/HLD and approved before deployment.

Qualifications

• BE degree required.
• Good understanding of GSM and data call flow and Gy & Gx.
• Strong communication and interpersonal skills.
• Proactive in approach with positive attitude; capable in emergencies.

Responsibilities

• Ensure CS/PS/IMS Core uptime and regulatory compliance.
• Manage daily O&M routines and node health checks.
• Provide L3 support and escalate to vendor when needed.
• Document changes in LLD/HLD and ensure approvals.
• Coordinate project rollouts of Packet core nodes as per plan.
• Budget for network links with finance for expansion.

Skills

Effective communication

Interpersonal skills

GSM and data call flow

Education

BE

Job description

Job Description:

Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly ‘Digital India’ by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India.

Were proud to be an equal opportunity employer. At VIL, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected and empowered to reach their potential and contribute their best.

VILs goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our Values of Passion, Boldness, Trust, Speed and Digital. Consequently, our recruiting efforts are directed towards attracting and retaining best and brightest talents. Our endeavour is to be First Choice for prospective employees.

VIL ensures equal employment opportunity without discrimination or harassment based on race, colour, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.

VIL is an equal opportunity employer committed to diversifying its workforce.

Role

TM- Core Operations

Job Level/ Designation

Manager / M1

Function / Department

Core / Technology

Location

Mumbai

Job Purpose

The role will be responsible for ensuring CS/PS/IMS Core System up time, Operations of CS/PS/IMS and ensuring regulatory compliances

Key Result Areas/Accountabilities

Key Accountabilities:

• System’s availability > 99.999%.
• External Interface ( Gi /Gy/IPLC)availability > 99.5%
• Adherence to daily O&M routines and node health checks
• Report analysis and communication to management
• Hygiene of PaCo equipment rooms.
• Spare availability < ensuing strict compliance as per vendor agreement.
• Provide L3 support to team in case of any issue which team is not able to fix by its own before doing the final vendor level escalation
• In case of emergencies ensuing that management and top hierarchy is full updated with the progress on ground
• Ensuring every change is documented after it is executed for future references and also same gets updated in LLD & HLD
• Ensuring project roll outs of Packet core nodes as per corporate plan
• Doing the required budgeting for various links being used in PaCo network with finance team for payments and fund allocation for network expansion
• Design discussions & finalization for various PaCo Project Roll/Augmentation at Delhi circle
• Ensuring HLD & LLD is as per planned design before actual implementation
• Ensuring system or services dry run before actual launch for subscribers in applicable cases
• Ensuring that any PaCo equipment installation is done in accordance with Vodafone Infra guidelines
• Ensuring required approval from all concerns like RA/IT/Security/SNOC/COG/UAT before making any node on air for customer traffic
• Customer complaint analysis and reduction
• Ensuring end to end analysis of complaint type’s tagged at CS and doing the required analysis from packet Core end
• Doing the required communication to other network teams for findings from the packet core end.

Core Competencies, Knowledge, Experience

• 2 to 5 Years’ experience in the field of any Core Operations (PACO/CS/IMS).
• Demonstrate experience of working in Telecom Service delivery function.

Must have technical / professional qualifications

• B.E
• Good understanding of GSM and data call flow and Gy & Gx
• Effective communication and interpersonal skills
• Proactive in approach with positive attitude
• Balanced in handling emergencies.
• Experience in virtual team management

Vodafone Idea Limited(formerly Idea Cellular Limited)
An Aditya Birla Group & Vodafone partnership