Manager, Technical Product Management

UnitedHealth Group; Bengaluru; On-site; Confidential; Full time

Job summary

UnitedHealth Group is seeking a Manager, Technical Product Management within Optum AI to lead capabilities, balance customer experience with technical feasibility, and align with roadmap and OKRs. The role spans business, engineering, and delivery, mentoring team members and partnering across functions.

You will leverage customer insights and product metrics to enhance value, drive adoption of AI/ML capabilities, and ensure governance with stakeholders.

Qualifications

• Bachelor's degree in CS/Engineering/IS or related field.
• 10+ years with latest 5+ years in product management.
• Experience in software engineering earlier in career.
• Experience in PM, Agile methodologies, and SDLC.
• Experience with JIRA, Aha!, Rally, GitHub; DevOps practices.
• Strong roadmaps, backlog management, prioritization, and customer-centric development.
• Knowledge of end-to-end architecture, data flows, and integration concepts.
• Strong analytical, problem-solving, and stakeholder-management skills.
• Growth mindset; thrive in dynamic and ambiguous environments.
• Effective communication with business and technical stakeholders.

Responsibilities

• Drive feature and capability planning aligned to strategy, roadmap, and OKRs.
• Define requirements, user stories, and backlog priorities with engineering.
• Translate customer insights into actionable product enhancements.
• Balance customer experience, business requirements, operational needs, and tech feasibility.
• Collaborate with stakeholders to ensure successful product delivery.
• Support Agile delivery using JIRA, Aha!, Rally, GitHub, and DevOps.
• Lead cross-functional meetings and influence capability outcomes.
• Shape UX with design and engineering to drive adoption.
• Build strong customer relationships and champion customer-centric development.
• Monitor budgets, roadmap execution, and product performance metrics.
• Use data to inform prioritization and continuous improvement.
• Mentor junior team members and contribute to recruitment and development.
• Adopt product-management best practices within the team.

Skills

Product management

Agile methodologies

Stakeholder management

Analytical thinking

Communication

Leadership

Adaptability

Education

Bachelor's degree in Computer Science/Engineering/IS

Tools

JIRA

Aha!

Rally

GitHub

DevOps

Python

React

NodeJS

LLM

Claude Code

Codex

Job description

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

The Manager, Technical Product Management is a product leader within the Optum AI organization, accountable for leading product capabilities within a product portfolio by translating customer and business needs into actionable product solutions. Operating at the intersection of business, engineering, and delivery, this role drives feature prioritization, roadmap execution, stakeholder engagement, and cross-functional collaboration while balancing customer experience, business outcomes, and technical feasibility.

The role leverages customer insights and product performance metrics to enhance product value and adoption. It applies solid product-management discipline, business acumen, and technical aptitude to deliver measurable product outcomes, and serves as a trusted partner to engineering, business, and delivery teams. This position leads capability-level outcomes and may mentor junior product team members, with impact most often felt at the product or capability level.

Primary Responsibilities:

• Product Planning & Feature Delivery
  • Drive feature and capability planning aligned to product strategy, roadmap, and OKRs
  • Partner with engineering teams to define requirements, user stories, and product backlog priorities
  • Translate customer insights into actionable product enhancements and solutions
  • Manage prioritization and trade-offs across customer experience, business requirements, operational needs, and technical limitations
• Cross-Functional Collaboration & Delivery
  • Collaborate with business, technology, and delivery stakeholders to ensure successful product delivery
  • Support Agile product delivery processes using tools such as JIRA, Aha!, Rally, GitHub, and

    DevOps practices

  • Lead cross-functional meetings and positively influence capability outcomes
  • Partner with design and engineering to shape the user experience and drive product adoption through customer-focused product management practices
• Customer & Stakeholder Focus
  • Build strong customer and stakeholder relationships, serving as a front-facing product representative
  • Champion customer-centric product development, driving adoption and value realization at the capability level
• Performance & Operational Management
  • Monitor feature-level budgets, roadmap execution, and product performance metrics
  • Use data and performance insights to inform prioritization and continuous product improvement
• Team & Talent
  • Mentor junior product team members and contribute to hiring and talent-development activities
  • Contribute to the adoption of product-management best practices within the team
• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:

• Bachelor's degree in Computer Science, Engineering, Information Systems, or related field
• 10+ years with latest (most recent) 5+ years in product management, including capability or feature-level leadership
• Experience may include software engineering or programmer roles in early years of career
• Experience in product management, Agile methodologies, and software development lifecycles
• Experience with Agile tools such as JIRA, Aha!, Rally, GitHub, and DevOps practices
• Solid understanding of product roadmaps, backlog management, feature prioritization, and customer-centric product development
• Knowledge of end-to-end solution architecture, data flows, and integration concepts
• Proven solid analytical, problem-solving, and stakeholder-management skills
• Proven growth mindset with the ability to thrive in dynamic and ambiguous environments
• Proven ability to communicate effectively with business and technical stakeholders

Preferred Qualifications:

• Experience delivering AI/ML, Generative AI, or data-driven products within a product portfolio
• Experience with cloud-native delivery on Azure / Optum Cloud, including data pipelines and platform integration
• Experience supporting AI products from POC through delivery and adoption
• Experience in Vibe coding desirable using tools such as Claude Code, Codex
• Knowledge of Python, React, NodeJS, LLM, and user-experience tools such as Figma, Sketch, etc.
• Domain knowledge of U.S. healthcare, payer/provider, or life-sciences ecosystems
• Familiarity with Responsible AI, model governance, and AI Governance / privacy / legal review processes

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.