Manager/ Sr.Manager - Operations

MyTaxFiler; India; Remote; INR 1,200,000 - 1,800,000; Full time

Benefits offered by this job

Comprehensive health insurance

Paid time off

Support for professional development

Job summary

A growing financial services firm is seeking a Manager/Senior Manager of Operations to oversee workflows and support process improvements in a dynamic environment. Candidates should have 7+ years in operations management and possess strong organizational and leadership skills. The role is primarily remote with flexibility for travel to Bengaluru and Udupi. Benefits include comprehensive health insurance and professional development support.

Qualifications

• 7+ years of proven experience in operations management or a similar leadership role.
• Strong organizational, analytical, and problem-solving skills.
• Excellent leadership, people management, and communication abilities.

Responsibilities

• Oversee and coordinate daily operations across departments to ensure efficiency.
• Monitor workflows and drive process improvements.
• Support budgeting, resource allocation, and cost optimization.

Skills

Organizational skills

Analytical skills

Problem-solving skills

Leadership abilities

Communication abilities

Adaptability

Education

Bachelor’s degree in business administration/management

MBA

Tools

MS Office

Project management tools

Job description

Join to apply for the Manager/ Sr.Manager - Operations role at MyTaxFiler

Location: Remote with flexibility to travel to Bengaluru & Udupi when required.

Role: Manager/ Sr.Manager - Operations

Qualification: Bachelor’s degree in business administration/management or related field (MBA preferred)

Experience: 7+ years in operations management, administration, or a similar leadership role

Reporting To: Operations Director

Overview

Numera is a fast-growing, US-based financial services firm that delivers accounting, payroll, tax, and advisory solutions. Our US-India delivery model enables us to scale and provide client-first solutions to individuals, businesses, and nonprofits.

What is the role

We are seeking a dynamic Manager/Senior Manager of Operations to support the Operations Director in managing daily business operations, driving strategic initiatives, and ensuring that organizational goals are met. The role involves overseeing workflows, supporting process improvements, ensuring compliance, and assisting with team management for teams across India and the US, acting as a liaison between leadership and stakeholders.

Responsibilities

• Operational Support: Oversee and coordinate daily operations across departments to ensure efficiency and compliance with policies.
• Monitor workflows, identify bottlenecks, and drive process improvements to enhance productivity and reduce costs.
• Support technology adoption and system migrations to strengthen operational effectiveness.
• Assist in the development and execution of strategic plans and operational objectives.
• Support budgeting, resource allocation, and cost optimization activities.
• Coordinate special projects and ensure timely delivery of milestones.
• Serve as a liaison between Management and internal/external stakeholders.
• Supervise staff on behalf of the Managers in their absence.
• Assist in workforce planning, scheduling, and performance monitoring.
• Support employee engagement and development initiatives in alignment with organizational objectives.
• Monitor adherence to operational standards, internal controls, data security, policies, and regulatory requirements.
• Identify risks and assist in developing mitigation strategies.
• Ensure quality assurance measures are effectively implemented.
• Prepare presentations, reports, analyses, dashboards, status reports, and performance metrics for leadership and the board.
• Communicate updates, priorities, and action plans across teams.
• Ensure consistent and professional documentation of operational activities.

What you need

• Bachelor’s degree in business administration, management, or related field (MBA preferred).
• 7+ years of proven experience in operations management or a similar leadership role.
• Strong organizational, analytical, and problem-solving skills.
• Excellent leadership, people management, and communication abilities.
• Proficiency in MS Office and workflow/project management tools.
• Ability to thrive in a fast-paced, global work environment with attention to detail.
• Collaborative, reliable, and adaptable with a solution-driven mindset.

Here are some bonus points

• Schedule: Monday to Friday
• Work Type: Remote with flexibility to travel to Blr & Udupi when required.
• Work Hours: Flexibility required to overlap with U.S. team schedules, including evening availability
• Benefits: Comprehensive health insurance, paid time off, and support for professional development initiatives

This role is more than a seat at the table—it’s a chance to help build the table. If you’re ready to bring energy, ownership, and vision to a growing firm, we want to hear from you.

Life is short - work someplace awesome!

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Administrative, Business Development, and Human Resources