Manager / Sr. Manager – FP&A

ICCS DigX; Dadri; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

ICCS DigX in India is seeking a Manager / Sr. Manager – FP&A to serve as the analytical backbone of the finance function, translating operational data into clear insights for the CEO, CFO and business heads. You will build robust Excel models and present implications in plain business language.

You will own costing, budgeting, forecasting, and reports, partnering with cross-functional teams to drive pricing decisions, profitability and strategic direction across multiple engagements.

Qualifications

• CMA or MBA (Finance) – mandatory qualification.
• 3–5 years of experience in service sector / BPO / ITES.
• Hands-on costing, pricing analysis, budgeting and forecasting.

Responsibilities

• Develop and maintain costing models for engagements with cost-to-serve data.
• Lead budgeting, forecasts, and AOP; track variances with clear commentary.
• Prepare management/Board packs and design dashboards for leadership visibility.
• Drive automation of recurring reporting with Excel-based tools and BI feeds.
• Partner with Operations, Delivery, Sales and HR to ensure data accuracy.

Skills

Costing analysis

Budgeting

Forecasting

Presentation skills

Education

CMA or MBA (Finance)

Tools

Excel

Power BI

Power Query

Macros

Job description

We're looking for a Manager / Sr. Manager – FP&A who can be the analytical backbone of the finance function — someone who translates operational and financial data into clear insight for the CEO, CFO, and business heads. This role sits at the intersection of finance and operations: you'll build the numbers, but more importantly, you'll interpret what they mean for pricing, profitability, and business direction. The ideal candidate is equally comfortable building a robust Excel model and presenting its implications to leadership in plain business language.

Key Responsibilities

• Develop and maintain costing models for existing and prospective engagements, ensuring pricing decisions are grounded in accurate cost-to-serve data.
• Support commercial/pricing discussions with cost-benefit analysis, margin sensitivity, and scenario modelling.
• Drive profitability analysis at process, client, client-LOB, vertical, and delivery-unit level, identifying margin drivers, leakages, and improvement levers.
• Partner with business teams to build the commercial case for new deals, renewals, and scope changes.

2. Budgeting, Forecasting & AOP

• Lead the preparation of the Annual Operating Plan (AOP)— revenue, cost, headcount, and capex planning in coordination with business and functional heads.
• Own periodic forecasting (rolling forecasts), updating assumptions as business conditions evolve.
• Track actuals vs. AOP/forecast, analyse variances, and present drivers with clear, actionable commentary — not just numbers.
• Maintain budget ownership discipline across cost centres and business units, working with respective owners on corrective action where needed.

3. Management & Board Reporting

• Prepare weekly, fortnightly, and monthly review packs for management and the Board — combining financial performance with operational lead indicators.
• Design and maintain dashboards that give leadership early visibility into the direction of the business (utilization, attrition, SLA/KPI trends, headcount trajectory, revenue per FTE, and other sector-relevant lead indicators alongside financial metrics).
• Ensure reporting is timely, accurate, and framed to support decision-making rather than just information‑sharing.
• Flag emerging risks or opportunities proactively, backed by data, rather than waiting for the review cycle.

4. Systems, Excel & Automation

• Build and maintain advanced Excel models (costing, AOP, forecasting, dashboards) with strong version control and audit trail discipline.
• Drive automation of recurring reporting and reconciliation processes to reduce manual effort and turnaround time, using Excel-based tools (macros/Power Query/Power BI or similar) and cross‑functional data feeds.
• Continuously improve reporting templates and MIS structures to keep pace with business complexity (multi-client, multi-vertical, multi-entity).

5. Cross-Functional Interaction & Communication

• Work closely with Operations, Delivery, Sales, and HR teams to gather and validate data, understand business context, and ensure numbers reflect ground reality.
• Present financial analysis and recommendations confidently to senior management and the Board, adapting the level of detail to the audience.
• Act as a trusted finance partner to business heads — someone they consult before making pricing, staffing, or investment decisions, not just someone who reports after the fact.
• Build strong working relationships across functions to ensure data flows smoothly and reporting cycles stay on schedule.

Desired Candidate Profile

Experience & Background

• Mandatory: CMA / MBA (Finance) with 3–5 years of experience, preferably within the service sector / BPO / ITES.
• Strong hands-on experience in costing, pricing analysis, budgeting, and forecasting.
• Proven track record of preparing AOP and tracking actuals vs. plan with meaningful variance analysis.
• Experience building periodic (weekly/fortnightly/monthly) review decks for senior management and Board audiences.
• Demonstrated ability to track lead indicators and translate operational data into forward‑looking business insight.
• Experience with profitability analysis across process, client, LOB, and vertical dimensions — comfortable slicing data multiple ways.

Education

• CMA or MBA (Finance) – mandatory qualification.
• Excellent command of Excel (advanced formulas, data modelling); working knowledge of automation/BI tools (Power Query, Power BI, macros, or similar) strongly preferred.
• Strong communication and presentation skills — able to tell a clear story with data and hold their own in front of leadership.
• Comfortable operating cross‑functionally, with the confidence and interpersonal skill to work with business teams who may not have a finance background.
• High attention to detail, intellectual curiosity, and a bias toward proactive insight over reactive reporting.

Experience

3 – 5 Years

Qualification

CMA / MBA (Finance)

Team Managed

• CTC: ₹12 – 18 Lakh per annum, depending on candidate experience.
• Notice Period Preference: Immediate to 30 days]