Manager - Space Planning

Salesforce; Hyderabad; On-site; INR 3,000,000 - 4,800,000; Full time

Job summary

Salesforce is seeking a seasoned Manager of Space Planning to lead occupancy planning and workplace strategy for the India region. You will partner with Workplace Services, Strategy, Projects, and Design to align space initiatives with business needs, including restacks, migrations, and consolidations.

The role requires 7+ years in space planning or workplace services, strong data storytelling skills, and experience with CAFM systems (Serraview preferred).

Qualifications

• 7+ years of experience in Space & Occupancy Planning or Workplace Services.
• Strong written and presentation skills.
• Expert data analysis skills with ability to tell a story using data.
• Experience in fast-paced technology environments is highly desired.
• Proven track record of delivering excellent customer experiences.
• Ability to influence across cross-functional teams and achieve consensus.
• Familiarity with CAFM systems; Serraview preferred.
• Proficient in Google Suite and Microsoft Suite; Tableau and Slack helpful.

Responsibilities

• Serve as Space Planning point of contact for India region and oversee activities to align real estate strategy with business goals.
• Develop scenario plans to support portfolio expansion or contraction at site level.
• Engage with stakeholders to gather requirements and provide space planning solutions.
• Analyze occupancy data to inform space strategy and planning.
• Manage escalations and deliver solutions with Workplace Services and partners.
• Create executive presentations including blocking plans and data visualizations.
• Collaborate on global initiatives to align processes and reporting.
• Support headcount forecasts and mid-range site planning.
• Produce regional occupancy reports and performance metrics.
• Deliver campus/building stack and migration plans quarterly or as needed.
• Conduct post-restack analyses to drive improvements.
• Maintain accurate occupancy data in CAFM platforms.

Skills

Space planning

Data analysis

Communication

Cross-functional collaboration

CAFM/Serraview

Google Workspace / Microsoft Office

Tableau

Slack

Tools

Serraview

CAFM

Tableau

Google Workspace

Microsoft Office

Slack

Job description

Job Category

Real Estate & Facility Management

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

The Manager of Space Planning will primarily represent the India region and is responsible for managing occupancy planning and workplace strategy at the building level. This person is a skilled relationship builder and problem solver with excellent communication skills coupled with strong data analytical skills. The Manager of Space Planning has the ability to execute tactically while seeing the big picture. This role will partner closely with Workplace Services, Strategy, Projects, Design and our Business Partner team to align on space strategies and support the execution of workplace initiatives including FDOBs, restacks, migrations and consolidations. Experience with space planning in flexible workplace environments is required. The ideal candidate will demonstrate exemplary critical thinking, communication and storytelling skills. Proven success to operate in a dynamic environment that moves with pace and the ability to work through ambiguity is highly desired. This Bangalore based role reports to the Director, Global Space Planning, supporting the India region and Regional Space Planning Lead. If you feel you meet the criteria, come join the Salesforce REWS team!

Job Responsibilities

• Serve as a Space Planning point of contact for the India region and oversee space planning activities to align real estate strategy with business unit goals and objectives.
• Develop and recommend scenario plans to support the expansion and contraction of the portfolio in alignment with the needs of the business at the site level including new office builds, restacks, refreshes, migration plans and alternative workplace solutions.
• Facilitate business engagement across all levels of management, gather client requirements and provide space planning solutions to meet business unit day-to-day occupancy needs.
• Analyze attendance and utilization data to support and inform space strategy and occupancy planning across the India region and at the building and floor level.
• Manage space planning related escalations while partnering with Workplace Services and REWS Business Partners to deliver solutions and communicate to key stakeholders.
• Create executive level presentations including blocking and stacking plans, data analysis and visualization, hybrid work solutions and space programming concepts for key stakeholders and REWS senior leadership.
• Collaborate with Global Space Strategy and Planning Regional Leads to deliver global initiatives supporting alignment of space planning processes, tools and reporting.
• Support the Regional Space Planning Lead in the development of space strategy recommendations to optimize the portfolio, enhance operational efficiency and cost-effectiveness across the region.
• Produce and present consistent reporting for the region including key occupancy metrics, trends, space utilization, attendance, forecasted growth and regional portfolio performance to key stakeholders.
• Deliver campus/building stack, block and migration plans for all sites within the region on a quarterly basis or as needed.
• Conduct post-restack and project analysis to enhance process improvements and deliver exceptional customer experiences
• Maintain and ensure accurate occupancy data within the Computer-Aided Facility Management (CAFM) platform.
• Oversee space and neighborhood allocations and establish desk sharing target ratios.
• Assist the Regional Space Planning Lead and REWS Strategy to develop and maintain headcount forecasts and translate business needs into strategic mid-range (2-3 years) site plans.
• Support REWS Strategy with supply and demand analysis at the site-level for the region.
• Collect feedback on flexible and hybrid work and provide recommendations and solutions to meet business specific challenges.
• Support REWS Strategy with supply and demand analysis at the site-level for the region.
• Oversee the implementation of space and occupancy pilots; document key learnings; Partner with Workplace Innovation on future pilots and special projects to enhance the customer experience.
• Recommend, socialize and enforce space policies, standards and procedures.
• Support physical space and occupancy audits for the region.

Required Skills / Experience

• 7+ years of experience in Space & Occupancy Planning or Workplace Services.
• Strong communication skills both written and with presentation development and delivery.
• Expert level data analysis skills with the ability to use data to tell a story
• Experience working in a fast-paced environment; technology sector experience is highly desired.
• Proven track record in delivering exceptional customer experiences and providing best in class customer service.
• Experience working with cross functional teams and ability to influence and arrive at consensus.
• Experience with CAFM management systems, Serraview is preferred.
• Proficient at using Google Suite and Microsoft Suite. Tableau and Slack experience is preferred

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.