Manager - Space Planning

Salesforce; Bengaluru; In loco; INR 1.800.000 - 2.400.000; Tempo pieno

Descrizione del lavoro

Salesforce in Bengaluru is seeking a Manager of Space Planning to lead occupancy planning and workplace strategy for the India region. You will partner with Workplace Services, Strategy, Projects, Design and our Business Partner teams to drive space initiatives including restacks, migrations and consolidations.

The role requires 7+ years in space planning, strong data analytics, and experience with CAFM systems (Serraview preferred).

Competenze

• 7+ years of experience in Space & Occupancy Planning or Workplace Services.
• Strong written and presentation communication skills.
• Expert data analysis skills with the ability to tell a story from data.
• Experience working in a fast-paced technology environment is highly desired.
• Proven track record in delivering exceptional customer experiences.
• Experience working with cross-functional teams and influencing decisions.
• Experience with CAFM management systems; Serraview is preferred.
• Proficient in Google Suite and Microsoft Office; Tableau and Slack experience preferred.

Mansioni

• Serve as a Space Planning contact for the India region and oversee activities.
• Develop scenario plans to support portfolio changes at site level.
• Engage with management to gather requirements and provide space planning solutions.
• Analyze attendance and utilization data to inform space strategy.
• Manage escalations and coordinate with Workplace Services and partners.
• Create executive presentations with blocking, data visualizations, and space concepts.
• Collaborate to deliver global initiatives and align processes and reporting.
• Support headcount forecasts and translate needs into mid-range site plans.
• Provide region-wide occupancy reports and dashboards to stakeholders.
• Deliver campus/building plans quarterly or as needed; document learnings.
• Maintain accurate occupancy data in CAFM and oversee allocations.
• Assist in developing headcount forecasts and regional space strategies.
• Support supply and demand analysis at site level for the region.
• Collect feedback on hybrid work and propose solutions.
• Oversee pilots and partner on future projects to enhance the experience.

Conoscenze

Space planning

Occupancy planning

Data analysis

Communication

Cross-functional collaboration

CAFM systems

Serraview

Google Suite

Microsoft Office

Tableau

Slack

Strumenti

Serraview

Tableau

Slack

Google Suite

Microsoft Office

Descrizione del lavoro

Job Category

Real Estate & Facility Management

Job Details

About Salesforce

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The Manager of Space Planning will primarily represent the India region and is responsible for managing occupancy planning and workplace strategy at the building level. This person is a skilled relationship builder and problem solver with excellent communication skills coupled with strong data analytical skills. The Manager of Space Planning has the ability to execute tactically while seeing the big picture. This role will partner closely with Workplace Services, Strategy, Projects, Design and our Business Partner team to align on space strategies and support the execution of workplace initiatives including FDOBs, restacks, migrations and consolidations. Experience with space planning in flexible workplace environments is required. The ideal candidate will demonstrate exemplary critical thinking, communication and storytelling skills. Proven success to operate in a dynamic environment that moves with pace and the ability to work through ambiguity is highly desired. This Bangalore based role reports to the Director, Global Space Planning, supporting the India region and Regional Space Planning Lead. If you feel you meet the criteria, come join the Salesforce REWS team!

Job Responsibilities

• Serve as a Space Planning point of contact for the India region and oversee space planning activities to align real estate strategy with business unit goals and objectives.
• Develop and recommend scenario plans to support the expansion and contraction of the portfolio in alignment with the needs of the business at the site level including new office builds, restacks, refreshes, migration plans and alternative workplace solutions.
• Facilitate business engagement across all levels of management, gather client requirements and provide space planning solutions to meet business unit day-to-day occupancy needs.
• Analyze attendance and utilization data to support and inform space strategy and occupancy planning across the India region and at the building and floor level.
• Manage space planning related escalations while partnering with Workplace Services and REWS Business Partners to deliver solutions and communicate to key stakeholders.
• Create executive level presentations including blocking and stacking plans, data analysis and visualization, hybrid work solutions and space programming concepts for key stakeholders and REWS senior leadership.
• Collaborate with Global Space Strategy and Planning Regional Leads to deliver global initiatives supporting alignment of space planning processes, tools and reporting.
• Support the Regional Space Planning Lead in the development of space strategy recommendations to optimize the portfolio, enhance operational efficiency and cost-effectiveness across the region.
• Produce and present consistent reporting for the region including key occupancy metrics, trends, space utilization, attendance, forecasted growth and regional portfolio performance to key stakeholders.
• Deliver campus/building stack, block and migration plans for all sites within the region on a quarterly basis or as needed.
• Conduct post-restack and project analysis to enhance process improvements and deliver exceptional customer experiences
• Maintain and ensure accurate occupancy data within the Computer-Aided Facility Management (CAFM) platform.
• Oversee space and neighborhood allocations and establish desk sharing target ratios.
• Assist the Regional Space Planning Lead and REWS Strategy to develop and maintain headcount forecasts and translate business needs into strategic mid-range (2-3 years) site plans.
• Support REWS Strategy with supply and demand analysis at the site-level for the region.
• Collect feedback on flexible and hybrid work and provide recommendations and solutions to meet business specific challenges.
• Support REWS Strategy with supply and demand analysis at the site-level for the region.
• Oversee the implementation of space and occupancy pilots; document key learnings; Partner with Workplace Innovation on future pilots and special projects to enhance the customer experience.
• Recommend, socialize and enforce space policies, standards and procedures.
• Support physical space and occupancy audits for the region.

Required Skills / Experience

• 7+ years of experience in Space & Occupancy Planning or Workplace Services.
• Strong communication skills both written and with presentation development and delivery.
• Expert level data analysis skills with the ability to use data to tell a story
• Experience working in a fast-paced environment; technology sector experience is highly desired.
• Proven track record in delivering exceptional customer experiences and providing best in class customer service.
• Experience working with cross functional teams and ability to influence and arrive at consensus.
• Experience with CAFM management systems, Serraview is preferred.
• Proficient at using Google Suite and Microsoft Suite. Tableau and Slack experience is preferred

Unleash Your Potential

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Accommodations

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