Manager Solution Architecture, IT/ITES Vertical (AWS)

Amazon Inc.; Bengaluru; On-site; INR 4,000,000 - 7,000,000; Full time

Job summary

Amazon in Bengaluru seeks a Manager of Solution Architecture for the IT/ITES vertical, leading engagements, cloud adoption, and migration programs. You will coach a team of Solution Architects, align cloud strategies with customer goals, and partner with AWS sales and engineering to deliver comprehensive solutions.

The role requires strong leadership, cloud expertise across multiple platforms, and a proven track record in customer-facing advisory roles within ITS/GSI or Fortune 1000 environments.

Qualifications

• 10+ years of enterprise IT apps with 2+ years hands-on software DevOps
• 8+ years delivering technology solutions and cloud transformations
• Experience leading senior tech teams in customer-facing roles
• 4+ years managing a technical team of solution architects or similar
• Experience architecting solutions on major clouds (AWS, Azure, GCP, OCI)

Responsibilities

• Lead customer engagements including cloud adoption and migration with high-stakes outcomes
• Serve as trusted technical advisor to senior business and technical leaders
• Apply deep technical understanding to invent, evolve, and simplify solutions that drive customer success
• Coach and develop a team of experienced Solutions Architects
• Hire, onboard, and develop the team to high performance
• Maintain operational excellence and cadences for the business
• Bridge customer needs with AWS product teams and collaborate with sales/engineering to deliver solutions

Skills

Solution Architecture

Cloud adoption

Team leadership

DevOps engineering

Customer facing

AWS

Education

Bachelor's degree in mathematics, engineering, statistics, computer science, business administration or related field

Tools

AWS

Job description

Manager Solution Architecture, IT/ITES Vertical

Sales, Marketing and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.

This is the right role for someone who has experience working for or with an IT Services (ITS) and/or Global Systems Integrator (GSI) technology consulting firm, or a Fortune 1000 company. If you are a leader who has managed a team of Solution Architects and are a problem solver with broad technical skills, got hands‑on experience working in a public cloud environment, and have the ability to drive technical conversations then this is the perfect role for you.

Key job responsibilities

• Lead critical customer engagements including cloud adoption and migration programs, and complex technical challenges with high-stakes outcomes
• Serve as a trusted technical advisor to senior business and technical leaders, operating at a strategic level and creating opportunities for your team to act as trusted advisors
• Apply deep technical understanding across multiple domains to invent, evolve, and simplify solutions that drive customer success

Team Leadership & Development

• Coach and develop a team of experienced Solutions Architects to elevate their technical capabilities and strategic advisory abilities
• Build a high-performing team through effective hiring, onboarding, and continuous skill development
• Foster a culture of technical excellence and customer obsession
• Maintain a high bar for operational excellence; define and maintain appropriate cadences for inspecting the business in your area

Strategic Impact & Collaboration

• Champion your area’s customer needs with senior leaders within AWS
• Bridge customer needs with AWS product teams, ensuring customer feedback drives product improvements
• Partner with senior leaders within AWS sales, specialist, and engineering teams to deliver comprehensive solutions and clear obstacles to customer success

About the team

A team of high performing Solution Architects with diverse and strong technology backgrounds working together to help our ITS and GSI customers make the best of AWS services

Basic Qualifications

• 10+ years of enterprise IT application work that includes at least 2 years of hands‑on software development or DevOps engineering experience
• 8+ years of technology solutions development and evangelising end‑to‑end technology roadmaps that guide IT transformations toward cloud computing experience
• Experience leading and growing teams of senior technology professionals, ideally in customer facing roles
• Bachelor's degree in mathematics, engineering, statistics, computer science, business administration or a related field
• 4+ years of managing a technical team of solution architects, sales engineers or similar technical roles experience
• Experience architecting/operating solutions built on any cloud service provider like Azure, AWS, GCP, OCI, etc.

Preferred Qualifications

• Experience architecting, migrating, transforming or modernizing customer requirements to the cloud
• AWS Professional level certification

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Veterans, military spouses, and people with disabilities are encouraged to apply.